Sprwt
FedEx System Setup
The Fedex System is included in the Orchard Plan or could be purchased for an additional $150/mos. To get started you will...
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Fulfillments with Sprwt
Once orders are placed, Sprwt will automatically generate multiple fulfillment reports to help you package your meals after they've been cooked, identify...
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Reports
Gross Sales is much higher than what actually reached my bank. Why?
Gross Sales is deliberately a top-line number. It counts the product subtotal **before** coupons of **every** order placed in the period, including...
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How are 'Price', 'Total Price' and 'Total Food Cost' calculated on the shopping list?
**Price** is the ingredient's purchase price shown as *$X per * (both fields come from the ingredient record). **Total Price** = trimmed...
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How are Gross Volume, New Customers, Active Subscriptions, New Subscriptions and Avg Revenue / User calculated on Order Metrics?
- **Gross Volume** – the sum of the *order total* (what the customer was charged) of orders placed in the period whose...
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Delivery
How are a customer's two delivery addresses handled in the Root Planner export?
When a customer has a second delivery address in Sprwt, both are sent when the customer is first created in Root Planner:...
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How are pickup-location orders exported to Root Planner?
Pickup orders are bundled: for each pickup location with *Export to Root Planner?* on, Sprwt first creates or updates the location in...
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Kitchen
How are a meal's macros calculated and what does "Auto Macros?" do?
With the Macros module, the meal editor shows a macros table (Macro, Qnt, Daily %) next to the ingredients, with a portion...
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How are Non-existing Items from a receipt turned into ingredients?
Each unmatched line appears with an editable name, Supplier ID, COGS, Qty Purchased, Total Product Servings, Base Weight (defaults to the pack...
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Sprwt Ai
Catering & Proposals
How are delivery fees calculated for a delivery-type proposal?
For **Delivery (Drop Off)** and **Delivery (On Site)** Sprwt uses the *Street Address / City / Zip Code* you enter on the...
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How are meal prices decided when I add a meal to a template?
Each meal line in a template stores a **Unit Price**. When you pick a portion in the **Available Portions** pop-up you can...
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Marketing
How are flow emails designed, and where do their templates live?
Each Email block owns its own design. The first time you click **Design email** in the block, Sprwt creates a template titled...
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How are phone numbers formatted, and why does Sprwt add a country code to my customers' numbers?
Before sending or matching, Sprwt strips spaces, parentheses and dashes from a phone number. Numbers that already start with **+** or **00**...
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Orders
Accounting
How are Learned Rules created?
A learned rule is created when you open an existing transaction, set a specific category and mark it **Reviewed** (either with the...
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How are nutritional macros handled during receipt import?
Each card has a **Nutritional Macros** accordion with a **Has Macros** / **No Macros** (or *Pending* for new items) badge. You can...
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