Reports
What do the "Paid with Stripe", "Paid with Cash" and "paid with balance" tiles mean?
These tiles split the money side of your orders by how they were paid: - **paid with balance** – the part of...
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What do the Auto and Manual columns mean in the Meals report?
They split **Units Sold** by how the meal ended up in the order. **Auto** counts units that Sprwt's auto-selection placed for subscribers...
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What do the Checkouts, Customers, Products and Payouts tabs show for an affiliate?
- **Checkouts** – one row per commission: a checkbox, **Date**, **Checkout** (order #, its status and amount), **Comission** (amount, the rule value...
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Real Time Ordering
What do the "Realtime Fulfilment Days" toggles do?
They define on which weekdays your kitchen accepts Real Time orders. A day that is switched off: - is not offered to...
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What do the card colours / urgency states mean on the KDS?
Each card carries a time state that is recalculated every minute from the promised order time: - **On time** — the promised...
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Admin Dashboard
What do the "Reports" and "Root Planner" tools in the Kitchen Control Center open?
- **Reports** ("View cooking and fulfillment reports for this date") opens the **Ingredients** report for the selected date — the cooking/shopping breakdown...
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What do the "Today at a glance" tiles count?
The four tiles at the top of the dashboard summarise the selected delivery date for the selected kitchen (or all kitchens in...
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Marketing
What do the "View email", "Links activity" and "Recipients" pages of a sent campaign show?
- **View email** – renders the email exactly as sent inside the page, with a **Show click map** toggle. When on, every...
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What do the Active, Inactive and Sandbox badges on a card mean?
The badge is calculated automatically every time the page or the card window loads; you never set it by hand. - **Active**...
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What do the brand registration statuses and identity statuses mean?
After submitting, the Brand Registration tab shows the **Brand Registration Update Time** and a status: - **APPROVED** – you can move to...
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What do the campaign statuses VERIFIED, IN PROGRESS and FAILED mean, and how do I resubmit?
The Campaign Use Case tab shows the **Campaign Registration Update Time** and: - **IN PROGRESS** – under review; the page warns this...
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What do the check marks and status texts on my sent messages in Chat mean?
Each outgoing bubble shows a status: **queued** (accepted, awaiting carrier confirmation), **sent** (single check), **delivered** (double check), **failed** or **undelivered** (red check;...
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