How can we help you?

Search our guides, or browse by category below.

Articles on: Sprwt Supprt

What do the columns on the subscription plans list mean?


The list at /admin/plans is split into one tab per plan group plus a No Group tab, and shows for each plan:

  • ID and Name — click either to open the plan. Next to the name you see "(Sort: N)" (the Sort Display Order) and, when relevant, a red Hidden from customers badge (the whole plan is hidden) or an orange N prices hidden badge (some price rows are hidden).
  • Week — the number of weeks in one billing cycle.
  • Active Subscriptions — subscriptions on this plan that have auto-renew switched on.
  • Total Subscriptions — every subscription ever created on this plan, renewing or not.
  • Buffer Days to Charge Before Renewal — how many days before the cycle ends the renewal charge is attempted.
  • Status — Active or Inactive.

The pill in the header shows the total number of plans, and the How to Create a Subscription Plan button opens a short video.

Where to find it: /admin/plans