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Articles on: Sprwt Supprt

What do the columns in the Email Log mean?


  • ID - the log number; click it to open the details window.
  • To - the address the email was meant for.
  • Subject - the subject line as sent.
  • Type - which template was used (for example Email Checkout, Email Recovery); emails sent without a template show General.
  • Protocol - the sending method: smtp or ses (Amazon).
  • Status - Sent (green) or Failed (red).
  • Opened - a green check mark with the number of times the tracking pixel loaded, or a dash if never opened; hover to see first and last open times.
  • Date - how long ago it was sent (hover for the exact date and time).

The list is sorted newest first by default; click any column heading except Opened to re-sort (Opened is excluded from sorting).

Where to find it: /admin/emaillog