Sprwt Feeback & Changelog Help Center

How can we help you?

Search our guides, or browse by category below.

Back Articles on: Sprwt Supprt

Catering & Proposals

Can I delete a venue?

There is no delete button on the venue form. To retire a venue, open it, switch off **Is Active?** and click **Save**;...

Can I delete an Event Time Category?

In the current version there is no delete button on the category page; you can only edit its **Name**, **Order**, **Group**, **BgColor**/**Text-color**...

Can I drag an event to another day or time on the calendar?

No. In the current version the calendar is read-only: cards can be hovered for details and clicked through to the proposal, but...

Can I duplicate an existing proposal layout template instead of starting from scratch?

There is no explicit **Duplicate** button, but you can achieve the same result: 1. Open the template you want to copy in...

Kitchen

Can I delete a wholesale menu once I've created it?

Not in the current version. The **Wholesale Menus** list (/admin/menus/wholesale) only lets you **Add menu** and rename a menu in place -...

Can I edit an ingredient directly from the list without opening it?

Yes. When you have the **Edit Ingredients** permission and the **Deleted** filter is off, several values in each row are click-to-edit: the...

Can I edit what the AI suggested before it is saved?

Yes, in every flow: the **Generate Meals** cards let you change name, description, prices, ingredient text and each macro value (or remove...

Hr Tools

Can I delete an Employee Profile?

There is no delete action for profiles in the current version. To retire a profile, move its users to another Permissions Role...

Customer Dashboard

Can I delete my account or download/export my personal data (GDPR-style request)?

In the current version there's no self-service "Delete my account" button or data-export/download tool anywhere on the My Profile page or elsewhere...

Subscriptions

Can I delete, deactivate, duplicate or reorder membership plans?

No. The Membership Plans page has no delete button, no active/inactive switch, no clone/duplicate action, no bulk actions and no import/export. Plans...

Website

Can I design my lead form with a drag-and-drop layout instead of the field list?

Yes. In the form editor, toggle **Builder** (top-right) to open a drag-and-drop canvas (the same kind of builder used for CMS pages)....

Marketing

Can I duplicate or clone a campaign?

There is no single button that duplicates an entire campaign – recipients, subject line, schedule and tracking settings always have to be...

Can I duplicate or clone an existing flow?

No. In the current version there is no clone/duplicate button on the Flows list or inside a flow – unlike email templates,...

Can I edit the wording or design of the system emails?

Not from the System Emails page - in the current version it only switches emails on and off; there is no built-in...

Can I email people who filled in a lead form but never registered?

Yes. The **Lead Forms (Email field needs to be mandatory)** category lists each of your lead forms that has a required email...

Orders

Can I edit a customer's allergens, dislikes or details from Checkout As?

Yes. In the **Add Customer** modal search for the customer and open their details, then press **Edit** to open the *Edit Customer*...

Pos

Can I edit a customer's allergens, dislikes, or saved cards from inside the POS?

Yes — from the customer detail view you can open **Allergens** and **Dislikes** panels (toggle switches per item, each panel saved with...

Real Time Ordering

Can I edit the meals of a Real Time order (add/remove items) from the KDS?

No. The KDS only moves orders and meals through statuses, requests couriers and cancels/refunds whole orders. To refund a single meal, open...

Can I edit the Real Time hours or buffer from Client Config instead of the Settings page?

No. **Realtime Available Hours** and **Realtime Buffer Time** exist as hidden configuration values that are written only by the **Real Time >...

Reports

Can I email all suppliers at once?

Yes. Click **Send All Supplier Emails** at the top of the report (shown only when at least one supplier has an email...