How can we help you?

Reports

Can I export a sales report to Excel or PDF?

Yes, in two ways depending on the report: - **Tables and View more pop-ups** (Taxes, Meals, Packs, Meals by Vendor, First Time,...

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Can I export the Containers Needed report?

Yes – click **Export CSV** in the card header (shown when there is data). The file *containers_needed_.csv* has the columns **Source** (Bag...

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Users

Can I export more than the 50 rows shown on a page?

No. Exports are capped at the same on-screen page size (50 rows) as the list itself — the export buttons send the...

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Marketing

Can I export my contacts?

There is no full export in the current version. The **Download Template** link on the Upload Contacts modal only downloads the empty...

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Can I export my SMS history?

The **Sent** and **Scheduled** tabs show Copy / CSV / Excel / PDF / Print buttons above the table when your account...

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Can I give one customer a different cashback percentage or referral amount?

Yes. Open the customer under **Customers**, and (when the Marketing Hub module is on and **Allow Refer a Friend** is Yes) you...

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Payments & Billing

Can I export my disputes to CSV?

The Disputes page does not have an export button in the current version; only the Payments page has **Export CSV**. A dispute...

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Kitchen

Can I export my ingredients list to a spreadsheet?

In the current version there is no export button on the Ingredients or Sub-Recipes list (an Excel button exists in the page...

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Pos

Can I export or print the POS Meals Report?

Yes — the **Meals Report** has **PDF** and **Excel** export buttons above its table, and the **Meals By Customers Report** has **Copy**,...

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Catering & Proposals

Can I export the Account Receivable Report?

No. In the current version this report is a plain table with no DataTables search box, column sorting or export buttons at...

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Can I group the Inventory List by supplier instead of by category?

Yes — there are **Category** and **Supplier** links in the report toolbar that switch how the list is grouped. In supplier mode,...

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Orders

Can I export the Customer Orders list to Excel or PDF?

In the current version the Customer Orders list itself has no export button (its DataTable is configured with an empty buttons list)....

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Sprwt Ai

Can I generate images for many meals at once?

Yes, as part of **Generate Meals With Sprwt AI**: leave **Auto-generate meal images?** switched on and every meal you save from the...

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Support & Account

Can I generate zip codes for a country other than the United States or Canada?

Not from the radius tool. Sprwt only has postal-code location data for the **United States** (5-digit zips, miles) and **Canada** (3-character forward...

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Real Time Ordering

Can I get a sound or popup when a new Real Time order comes in?

Yes, through the admin **Notifications** settings in Client Config (tab **Notifications**): 1. Set **Enable Notifications** to Yes and keep *Orders (created, paid,...

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Can I have more than one ordering window on the same day?

Yes. Press **Add New** under the weekday as many times as needed; each row is an independent **Start**/**End** window. Windows are saved...

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Settings & Configuration

Can I give a specific customer a different cashback or referral amount than the global setting?

Yes. Open the customer in **Customers**, and (only when **Allow Refer a Friend** is enabled on Marketing > Hub) the edit form...

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Delivery

Can I give the same zip code different prices on different routes or days?

Yes. Add the zip once per route. Each route has its own weekday schedule, so the cart picks the entry whose route...

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Sprwt

Can I have another language on my website?

With Sprwt you can have multiple languages on your website with our Google Translate integration. Simply activate the Google Language Integration and...

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Customer Dashboard

Can I have more than one delivery address on file?

Yes, one additional ("second") delivery address is allowed. On the Shipping Address card, click **Add Second Address** (shown only if you don't...

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