Sprwt Feeback & Changelog Help Center

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Back Articles on: Sprwt Supprt

Subscriptions

Can I have two prices with the same days-per-week and meals-per-day on one plan?

On a **Preset** plan, no: each *days × meals* combination may exist once. Trying to add a second returns *"A price for...

Kitchen

Can I import meals in bulk from a spreadsheet?

Yes. On **Meal Recipes** click **Upload Meals**: 1. Click **Download Template** to get `meals.csv`. Its columns are `name`, `description`, `heatinginstructions`, `packaginginstructions`, `cookinginstructions`,...

Can I import sub-recipes in bulk from a spreadsheet the way I can import meals?

Yes, on **Sub-Recipes** click **Upload Subrecipes**: 1. Click **Download Template** to get `subrecipes.csv`. Its columns are `name`, `productioncost`, `costperhour`, `timetoprepare`, `baseweight` and...

Can I open the customer-facing page of a meal from the admin?

Yes - each meal in the admin list carries a link to its public meal page (`/meals/`), and the customer meal page...

Accounting

Can I import transactions from a CSV or spreadsheet?

No. In the current version transactions enter Sprwt Accounting in two ways only: typed in manually with **+ Add Transaction**, or imported...

Can I link several accounts from the same bank, or several banks?

Yes. During linking, the **Import transactions** window lists every account Plaid found for your login; tick all the ones you want and...

Marketing

Can I issue a gift card manually from the admin without a purchase?

In the current version there is no "Add gift card" button in **Marketing > Giftcards** — the page only lists and edits...

Can I open a specific integration's settings window directly from a link?

Yes. Add `?iid=` to the Integrations page address and the matching card window opens automatically when the page loads - for example...

Catering & Proposals

Can I jump from a meal listed on a proposal straight to editing that meal?

Yes. In the **Meals** card, each row's photo and name are a link that opens that meal's edit page (`admin/meals/{mealId}`) in a...

Customer Dashboard

Can I jump straight to a category instead of scrolling through the whole menu?

Yes — on Current Menu, A la Carte, and Products, when the store groups meals/items by category a row of clickable category...

Can I leave a review/rating for a meal or product after I order it?

Yes — on the meal or product detail page you can submit a star rating (you must be logged in). For **meals...

Can I lock in the same meal selections every week automatically?

Yes — **Subscription Reorder / Lock Menu** lets you pick a past delivery date to clone the same meal selections onto future...

Can I mix items from different modules (e.g. À la Carte and Extras) in one cart?

Yes, most modules can be combined freely as long as they can share the same fulfilment method on that delivery day. The...

Users

Can I let a role see Stripe payouts/balance without also giving it access to my Sales reports (or the other way around)?

Yes. Sales reports and Stripe reports are two separate permission groups on a role, and within each you can grant or deny...

Can I merge two duplicate customer accounts, or delete an account outright?

No — there's no merge or delete function for user records anywhere in the admin panel. The only way to disable an...

Website

Can I limit how many checkboxes or list options someone can pick on a form field?

Yes. Open the field editor for a **Multiple Checkboxes** field or a **Dropdown List** field (this type is labeled "Dropown List" in...

Real Time Ordering

Can I look at a different day on the KDS?

There is no date picker on the screen. The board always loads **today** unless the page address includes a `begin` date parameter...

Payments & Billing

Can I make customers pay the card processing fee and the Sprwt Application Fee instead of absorbing them myself?

Yes. On **Business Settings > Cart** tab there are two separate switches: - **Processing: Stripe Charged to** - **Kitchen** (default, you absorb...

Pos

Can I mark an order as paid in the POS without actually charging a payment method?

Yes, for orders currently in the **Unpaid** status: open the order in **Transactions**, and where the **Issue Refund** button would normally be,...

Reports

Can I open an order or a meal straight from the Meals Report?

Yes. The **ID** cell links to the meal recipe, and every number in **Invoice Order Number** links to that order's page in...