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Articles on: Sprwt Supprt

Can I edit the meals of a Real Time order (add/remove items) from the KDS?


No. The KDS only moves orders and meals through statuses, requests couriers and cancels/refunds whole orders. To refund a single meal, open the order in Reports > Customer Orders; the Realtime section there has a per-meal Refund link. Adding items requires the customer to place a new order.

Where to find it: /admin/checkouts