Retail
Marketing
Can I be notified when a customer texts me or when a message fails?
Yes. In **Client Config > Notifications**, keep **SMS (received, failed)** selected under **Enabled Notification Types** (it is on by default). Sprwt then...
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Can I CC or BCC someone on a campaign?
Not on one-off campaigns – the wizard has no CC/BCC fields. **Flow Email blocks** do have **CC (separate by ;)** and **BCC...
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Reports
Customer Dashboard
Can I buy a meal directly from the Current Menu page instead of going to A la Carte?
Yes, if the store has the **À la Carte (Meals by Unit)** module on and "Show Order Button on View Menu Item...
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Can I check out without agreeing to Terms & Conditions?
Only if the store allows it — **"Force Agree on cart"** decides whether you're required to explicitly check an agreement box before...
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Real Time Ordering
Can I cancel a courier I already requested?
Press **Waiting** on the card and click **Cancel Courier** to open the cancel/refund modal, choose a refund method as usual, and confirm....
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Can I cap how many Real Time orders come in during a time slot, or limit how fast they arrive (throttling)?
No. In the current version Real Time Settings only offers the **Order Buffer Time** (minimum lead time before the next available slot)...
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Catering & Proposals
Can I change a bag's status from the unreturned Bags Report too?
Yes — the same single/bulk status-change controls as the Bags By Delivery Date report are available here, and changing a bag to...
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Can I choose what information prints on catering meal labels?
Yes, on the **Business: Labels** config tab. The compact "V2" catering meal label has its own field picker — **Catering Meal Label...
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Accounting
Kitchen
Can I change an ingredient's unit or base weight from the list?
Yes. In the Ingredients list click the yellow badge showing the quantity and unit (for example "1 oz"). A small **Base Weight**...
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Can I clone a Meal Prep menu onto the Catering (or POS / Real Time) menu?
No. Clone always copies within the same channel: the Meal Prep Menu clones to Meal Prep dates, the Catering Menu to catering...
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Website
Can I change the background color of the Current Menu slider module?
Yes. The **Current Menu - Slider** module's edit panel has a **Background Color** field (solid color or gradient) plus a **Background Image**,...
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Can I change the color of the category tags shown on the Blog List module?
Yes. In the **Blog List** module's edit panel, **Category Background Color** and **Category Text Color** set the color of the small category...
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Can I change the colors on the Separator module?
Yes. The **Separator** module has a **Full Color?** toggle plus **Background**, **Title Color** and **Subtitle Color** pickers, so you can make the...
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Settings & Configuration
Hr Tools
Pos
Can I charge a custom, non-catalog amount through the POS?
Yes, if the device has the **Invoicing** ordering module enabled (checked by default on new devices) — it adds a custom-amount charge...
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Can I clear an order's notification badge without marking it picked up or delivered?
Yes — open the order in the **Orders** screen and tap **Dismiss Notifications** (shown alongside Issue Refund/Mark as Picked Up when that...
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