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Retail

What automatically changes a location's on-hand stock?

Besides manual movements, stock changes in these situations: - **Customer Grab&Go order** - at checkout each meal's stock at the chosen location...

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What can a wholesaler change under My Wholesale > Configurations?

After selecting the location, the wholesaler can edit: the location **photo**, **Name**, **Opening Hours** (a free-text line shown to customers), **Default Surcharge**...

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What columns must the stock upload CSV contain?

Five named columns are required: location_id, fulfillment_date, meal_id, portion_size_id and quantity. Columns are matched by **name**, not position, after ignoring case, spaces,...

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Users

What basic fields can I edit on a customer's profile?

First Name, Last Name, Email, Phone, Birth Date, Password (leave blank to keep the current one), Kitchen Location, Membership ID, and Notes...

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What columns does the bulk-users CSV template use?

firstname, lastname, phone, email, shippingAddress, shippingTown, shippingZipCode, shippingPhone, shippingGate. Email is the only truly required field; everything else can be blank.

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What columns show on the Users list?

ID, Full Name (with photo), Role, Email, Phone, Status (Active/Inactive), Last Checkout, Lifetime Value, Balance, Notes, and — only if the One-Time...

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Pos

What can be sold through the POS besides regular meals?

A POS device isn't limited to meals — on the **POS Devices** edit page, under **Ordering Modules**, you toggle which of your...

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What counts as a "sale" in the POS Dashboard chart?

Any checkout whose POS device is set (i.e. rung up on a POS terminal, across all of that reseller's devices) that falls...

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Subscriptions

What can customers do with their subscription from their own account?

On **My Subscription** (`/subscriptions`) customers see price, first/last delivery, **Renew Status** (Automatic Renewal / Manual Renewal), the **Next Renewal Date** (or range),...

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What can I change in the Renewal Settings panel?

The **Renewal Settings** panel shows the **Plan Group** and **Plan** (read-only), and lets you click to edit: - **Plan Categories** – which...

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What columns are in the subscriptions table and what does each one show?

- **ID** – the subscription number (link to the detail page). - **Group** – the plan group name, or "---". - **Subscription**...

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Support & Account

What can I buy in the Sprwt Store?

**Support > Store** (`/admin/store`) lists recommended physical supplies plus, if you have the Klaviyo module, email template packs. Categories are: - **Avery...

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Marketing

What can I change in the template "Settings" modal?

Click **Settings** in the designer's top bar. The modal contains: - **Title** – the template's name. In the current version this field...

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Customer Dashboard

What can I see on a meal's detail page beyond price and photo?

The meal detail page (accessed from **Current Menu** or a module's meal card) shows the meal's categories, allergens, full ingredient list, macro/nutrition...

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Admin Dashboard

What changes on the dashboard between a specific kitchen and Global View?

With a **specific kitchen** selected the dashboard shows that kitchen's name above the date, only its weekdays' delivery dates, and its own...

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Catering & Proposals

What checkout errors can the customer (or I) get when paying a proposal?

The checkout refuses to complete with a message when: - *"You need to login before you can checkout"* – not logged in....

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What columns and actions are in the proposals table?

The table lists every proposal for your kitchen location with **Name** (with the customer names underneath), **Status**, **Event Date**, **Guests**, **Total** (expected...

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Orders

What columns does the Customer Orders list show?

The table columns are: **Order** (the #number, linked to the order page), **Date** (when the order was placed), **User** (customer name with...

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Delivery

What columns does the zip code CSV need?

The template has the header row `state, zipcode, transporterid, county, deliveryprice, resellerid, tax`: - **state** – the state *Abbreviation* exactly as on...

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Settings & Configuration

What controls when ordering closes for an upcoming delivery date?

Ordering for an upcoming delivery date closes automatically once its cutoff passes, based on two settings: **how many days ahead** of the...

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