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Subscriptions

Can a member's allergens, dislikes and diet preferences be set separately from the manager's?

Yes. Each member has their own allergens, dislikes and diet preferences, set in the **Allergens, Dislikes & Diet Preferences** step of the...

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Can a membership-plan coupon reduce the member's recurring subscription price?

Yes, when the coupon type is **Amount in Cart — Fixed Dollar Amount ($)** or **Percentage of Cart (Subtotal)** and **Apply Discount...

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Can account members and membership plans be combined?

Yes, but they work independently. A member is a normal customer, so an admin can put the member (or the manager) on...

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Can an admin change a member's subscription settings (who pays, what they may do)?

Yes. Open the **member's** profile under **Customers**, go to the **Members** tab, and use the **Subscription Settings** switches: **Member can manage their...

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Can customers join or buy a membership plan themselves from the website?

No. In the current version there is no customer-facing sign-up, purchase flow or profile setting for membership plans, and the plan is...

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Catering & Proposals

Can a proposal have more than one customer?

Yes. **Select Users** is a multi-select, so you can attach several customer accounts to one proposal (for example a couple, or the...

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Can a proposal require more than one signed contract?

Yes. Attach as many different contract templates as needed and mark each one **Required** or not. The customer's proposal page shows one...

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Can a template include a venue, customer, dates or a sales agent?

No. A proposal template stores only its name, sub-title, active status and three kinds of lines: meals with portions, labor & equipment,...

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Can customers order catering without logging in?

No — the catering ordering page requires the customer to be logged in before it will show the venue/date/meals flow or let...

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Can customers see swap/modifier options on catering meals?

Yes, if you're on the Base/Pro/Enterprise plan, or you have the Meal Modifiers module with its Modifiers Settings set to "Recipe Swaps"...

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Kitchen

Can a sub-recipe contain another sub-recipe?

Yes. The **Add Ingredient or Sub-recipe** picker lists both ingredients and sub-recipes (tick the **Sub-recipe** filter to show only sub-recipes; each row...

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Can customers see macros on the website?

Yes, when the Macros module is on and macros are set to show in the *Front* column. Sprwt support can additionally toggle...

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Users

Can a user turn off 2FA themselves?

Only if they're not on the role that requires 2FA (or if they're a SuperAdmin). For those users, their own **Profile** page...

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Sprwt Ai

Can AI design a catering proposal layout for me?

Yes. In the proposal builder (Events > Proposals > open a proposal > builder) open the AI panel, describe what you want...

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Can AI suggest meal categories, portion sizes or kitchen groups while I'm setting up?

Yes, on the onboarding wizard's kitchen-basics step. AI-suggested **meal categories (types)**, **diet categories** and **sub-recipe kitchen groups** are generated from the business...

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Hr Tools

Can an employee see their own hours and timesheet?

Yes, in two ways. The **Past Shifts** table on the Employee Dashboard shows each past shift's clock-in/out times, hours worked and breaks....

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Pos

Can barcode scanning be used to look up a meal outside the admin POS terminal?

There's a JSON API endpoint (/api/meals/barcode/{barcode}) that looks up a meal by barcode value, separate from the admin POS scanning flow, and...

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Settings & Configuration

Can customers build several custom meals in one order, and order multiples of the same one?

**CMB: Allow Customers to Modify Quantity of a specific Pack** (**Yes** by default) shows a **Choose your quantity** stepper on each custom...

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Admin Dashboard

Can customers order for a delivery date that is in the past but still open?

Only if Sprwt enables it for you. There is a setting called **Allow Orders on Past Open Dates** (options: *Allow only checkout...

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Real Time Ordering

Can customers order Real Time meals for tomorrow or another day?

No. When a customer opens `/realtime` without an explicit date, Sprwt checks **only today**: if today's weekday is a Realtime Fulfilment day...

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