Delivery
How do I print stop labels for a Root Planner route?
On **Deliveries > RootPlanner Sync Report**: - Click **Print All Labels** in a route's header to print one label per matched stop,...
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How do I reconnect or generate a new Root Deliveries auth key?
Go to **Marketing > Integrations > Root Deliveries** and click **Automatically Configure**. Because you are already connected, Sprwt asks "do you want...
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Reports
How do I print the Cooking Report, or just one recipe?
- **Print All** (toolbar) opens a print-ready page in a new tab for the whole date range – landscape, greyscale, with sub-recipe...
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How do I print the Sub-Recipe Report in portrait or just one group?
Use the **Orientation** selector (Landscape / Portrait – landscape is the default and gives the Prep Instructions column more room) next to...
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Users
How do I print the customer list or save it as a PDF?
Click **PDF** or **Print** above the Users table — both open the same standalone, greyscale, landscape print view (auto-triggers your browser's print...
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How do I record a customer's allergies?
On the **Preferences** tab, click **Edit** on the **Allergies** card, click each ingredient icon to toggle it selected (highlighted), then **Save**. Selected...
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How do I record a customer's food dislikes (as opposed to allergies)?
Same pattern as allergies: **Preferences** tab > **Dislikes** card > **Edit**, click ingredients to toggle, **Save**. These are preferences to avoid, distinct...
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Subscriptions
How do I put a customer on a membership plan?
1. Go to **Marketing** in the left menu, then in the **Marketing** section of the flyout click **Users** (the page header's eyebrow...
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How do I reactivate (unpause) a paused subscription and choose when it renews?
1. Open the paused subscription and click **Reactivate Auto Renewal** (or **Reactivate** in the User Subscriptions panel). 2. In **Reactivate Auto Renewal**,...
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Website
How do I put a form on a page (embed it)?
1. Build the form in Form Builder. 2. Open the page in **Website > Pages**, click **+ Add Module** and choose **Sprwt...
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How do I put my business name, email or other business details into a text module automatically?
In any rich-text field with the full toolbar, click the **@ (mention)** button. A dropdown lists placeholders such as your **Company Name**,...
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Support & Account
Kitchen
How do I raise or lower prices for many meals at once?
1. On **Meal Prices** tick the meals (or the header checkbox) - the counter shows "3 Meals selected" and **Bulk Edit Pricing**...
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How do I record a stock removal for a meal at a retail location?
1. Open **Retail > Stock Management** (top-level **Retail** tab in the admin menu) and expand the location. 2. Click **Edit Stock** on...
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Customer Dashboard
How do I rate a meal I've ordered, and where do those ratings show up?
When you're browsing meals (menu pages, meal details, the meal-picker for a subscription, etc.), any meal you've ordered before shows clickable star...
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How do I redeem a gift card code?
On **My Profile**, click **Redeem Gift Card**, enter the code (format `xxxx-xxxx-xxxx`), and click **Add to balance**. If the code is valid...
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