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Delivery

How do I remove one or several stops from a Root Deliveries route?

**Single stop:** click **Delete** in the row, confirm "Delete the stop for ? This cannot be undone. You can re-export this order...

Marketing

How do I remove people from a list, or delete a list?

**Remove members**: open the list, tick the checkbox in front of each member (or the header checkbox to select the whole page)...

Catering & Proposals

How do I remove tax or delivery fees from a specific proposal?

In the **Payment Options** card on the right of the proposal, switch on **Disable Tax** and/or **Disable Delivery Fees** and save. Tax...

How do I rename 'Venues' on my website?

Go to **Configuration > Order: Venues** and change **Venues: Title** (default *Venues*). This text is used wherever a venue booking line is...

Website

How do I rename a form or change its Registered Users / Proposals options?

In the form editor click **Settings**. Change **Name**, **Show to Registered Users?** or **Link to Proposals?** and click **SAVE**. The same uniqueness...

How do I reorder or hide parts of a blog post (header, navigation, related posts)?

Posts built on the **Blog Post Template** expose four toggles in the editor's page options: **Show Post Header**, **Show Post Main Content**,...

How do I reorder, duplicate or delete modules on a page?

Hover a module card (or a section in **Live edit**) to reveal the action icons: - **Edit** (pencil) – open the module's...

Kitchen

How do I rename a menu group?

Open the group in the builder and click the **pencil** (Edit menu name) in the **Current menu** card. The name becomes editable;...

How do I rename or reposition the "View Menu" and "Catering Menu" links in the header?

You can rename the links, but not reposition them, from Client Config: 1. Go to **Client Config** (/admin/configclient) and open the **Theme:...

How do I rename the default portion size (e.g. from "Normal" to "Regular")?

On **Portion Sizes**, open the row marked *(Default Portion)* in the Meal Prep tab. Its form only has **Name** and **Default Container...

How do I reorder links and create dropdown sub-menus?

In the **Links** panel (hint: "Drag to reorder") grab any row and drag it up or down to change its order, or...

Subscriptions

How do I rename or edit an existing membership plan?

1. Go to **Marketing > Membership Plans**. 2. In the **All Plans** table click the plan's **#ID** or **Name** link. 3. Change...

How do I renew (charge) a subscription right now instead of waiting for the scheduled run?

Open an active subscription (auto-renew on, not cancelled, the customer's current one) and click **Force Renew** in the header. The confirmation modal...

Settings & Configuration

How do I rename the header and footer links (e.g. call 'View Menu' 'Our Menu')?

Theme > **Navigation** has one **Name: ...** row per link: *Name: About Page* (default 'About Us'), *Name: Current Menu* ('View Menu'), *Name:...

How do I rename the subscription pages (e.g. call it "Meal Plans" instead of "Weekly Subscription")?

On **Order: Subscription** edit **Module Subscription: Title** (default *Weekly Subscription*) for the plan-choosing page and **Module Meal Selection: Title** (default *Subscription Meal...

How do I rename, hide or make optional the ingredient slots in the Custom Meal Builder?

Each slot has three rows on **Order: Custom Meal Builder**: - **CMB: Option N Title** - the column/slot name shown to customers...

Admin Dashboard

How do I reopen a delivery date that has been closed?

On the dashboard for that date, the Priority Action card changes to **Reopen Meal Selections** ("Allow customers to place orders for this...

Customer Dashboard

How do I reorder something from a past order?

On the **Order Details** page for a past order, a **Reorder** button appears next to each Realtime-menu or Custom Meal Builder order...

Real Time Ordering

How do I request a courier for a delivery order?

1. Get the order to **Ready** (Accept → tap meals → Completed). 2. Press **Ready** on the card to open the modal...

Support & Account

How do I request a plan upgrade from the Upgrade page?

The Upgrade page lists the plans above yours with their monthly price and transaction fee – in the current version **Seed** ($150,...