Sprwt Feeback & Changelog Help Center

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Customer Dashboard

Can I stack multiple coupons on one order?

Only if every coupon involved allows it — each coupon has an **"apply with other coupons"** flag, and adding a second coupon...

Can I swap one meal I already selected for a different one without redoing the whole day?

Yes — on the meal selection page you can swap an individual chosen meal for another. The swap refunds/voids the old meal...

Kitchen

Can I still edit a menu after the date is closed or finished?

Yes. The admin menu page opens any delivery date, including closed (orange) and finished (red) ones, and Select Meals For this day,...

Can I type macros manually on the receipt review page instead of using AI?

Yes. Open the **Nutritional Macros** accordion on a card. Existing items show their current values (badge **Has Macros** / **No Macros**); type...

Can I type the ingredient list as free text instead of using the ingredient system?

Only when Sprwt support has enabled the hidden **Show Manual Ingredients Field** setting for your account. The meal editor then shows a...

Can I undo a bulk retail stock upload?

Yes. Open **Ordering > Retail > Retail Menu > Update Stock with AI > View all** (or go directly to /admin/menus/retail/stock-uploads) to...

Can I update ingredient stock from the shopping list report?

Yes. With ingredient stock enabled and a **Kitchen** selected in the top selector (not "all kitchens"), the **Stock** column in the Inventory...

Payments & Billing

Can I submit evidence twice, or edit it after sending?

No. Sprwt sends your evidence to the bank immediately with a single submission, which is why the confirmation says you can only...

Subscriptions

Can I switch an existing plan between Preset and Custom?

Yes — the **Portion Model** dropdown is editable on an existing plan, and switching it immediately re-filters the **Group** dropdown and shows/hides...

Can I undo a cancellation?

Yes. On a cancelled subscription that is still the customer's current one, the Current Plan panel shows the cancellation reason (when reasons...

Can I use "Checkout As" or place an order for a member from the admin panel?

Yes. On the member's own profile (the member is a full customer account), the usual customer tools are available: view their subscriptions,...

Pos

Can I switch which pickup point's orders I'm viewing?

Yes — the Orders screen shows the **Current Pickup Point** with a **Change** action that opens a picker of the reseller's pickup...

Retail

Can I test that stock alert emails are being delivered?

Superadmin users see a **Send test email** button inside the *Stock alert* window (on the Retail Menu page and on Stock Management)....

Can I use the CSV 'Update Stock with AI' upload for a wholesale location?

No. The bulk stock upload only accepts locations flagged **retail** - each row's location_id is looked up among the reseller's retail locations,...

Catering & Proposals

Can I update an ingredient's stock level right from the Catering Inventory List report?

Yes. When the stock column is showing (Base plan or Ingredients Stock module), each ingredient's on-hand quantity is click-to-edit inline right in...

Can I use a custom label design instead of the built-in template?

Yes — the report looks for a matching custom label design saved under your account's custom templates before falling back to the...

Reports

Can I use a custom label design instead of the standard one?

Yes, with help from Sprwt. If a custom label template file has been installed for your account, it replaces the standard template...

Settings & Configuration

Can I use a different logo on labels than on the website?

Yes. **Tab:** Business > Labels > **Company Labels Logo** (file, global only). Upload a simplified or black-and-white version of your logo here;...

Can I use HTML in the popup content?

Yes. **5. Popup - Content** is a multi-line text field and its content is rendered as HTML, so simple tags such as...

Delivery

Can I use Root Planner and Root Deliveries at the same time?

Both modules can be active together — each has its own menu entry, page and switch on delivery methods (*Export to Root...