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Orders

Can I refund a custom charge?

Yes, but only to the customer's digital wallet from the order page. On the order page the **Custom Charge** table has a...

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Pos

Can I refund part of a customer's balance that was applied to a POS sale?

Yes — a refund can include removing a specified amount from the customer's account balance (in addition to, or as an alternative...

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Admin Dashboard

Can I remind subscribers to choose their meals before the cut-off?

Yes. In **Configuration > Order: Subscription** set **Subscription Meals To Choose Reminder - days before delivery date cutoff (in days)** (default 3)....

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Kitchen

Can I rename the default portion (e.g. "Normal") for just one meal?

Yes. In the **Prices** table click the pencil icon next to the default portion name. A text box appears; type the name...

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Customer Dashboard

Can I reorder my last Custom Meal Builder order?

Yes — the page loads your 5 most recent Custom Meal Builder checkouts, each with the ingredient choices you made, so you...

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Can I reorder my previous À la Carte order?

Yes — the ordering page offers a reorder view of your past A la Carte checkouts: it lists the meals from a...

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Can I search for a meal by name instead of scrolling through the whole menu?

Yes, on some (not all) ordering pages: **À la Carte (Meals by Unit)**, **Grab & Go**, **Real Time**, and **Catering** each have...

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Retail

Can I require a minimum number of items or a minimum amount for Grab&Go orders?

Yes. In Client Config open the **Business: Cart** tab and set **Grab&Go: Item Minimum per Checkout** and/or **Grab&Go: Amount ($) Minimum Value...

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Real Time Ordering

Can I require a minimum number of items or a minimum order amount for Real Time orders?

Yes. In Client Config, tab **Business: Cart**: - **Realtime: Item Minimum per Checkout** — minimum number of meals. - **Realtime: Amount ($)...

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Website

Can I resize the Hero module or customize its buttons?

Yes. The **Hero with text aligned to the left** and **Hero with text aligned to the right** modules have a **Dimensions** control...

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Can I save a builder layout as a template to reuse on other pages?

A **Templates** tab with **Save Current as Template** (name, category, type *Full Page* or *Section / Module*) exists in the New Builder,...

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Can I schedule a page or post to publish later, or keep it as a draft?

Not in the current version. Pages and blog posts are live the moment they are saved, and there is no draft/scheduled state....

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Delivery

Can I run the Root Planner export twice for the same date? Will it duplicate orders?

You can run it as often as you like. Orders that already have a Root Planner tracking code for that date are...

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Can I see a route's stops in order and jump to the orders from the Sync Report?

Yes. Under each route the stops are listed by **stop number** (stops without a number sink to the bottom with a dash)....

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Hr Tools

Can I schedule an overnight shift that ends the next morning?

In the current version a shift's start and end times are both placed on the shift's date, so an end time earlier...

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Subscriptions

Can I search for or filter customers by their Membership ID?

No. The **Customers** list search box only matches user ID, name, last name, email and phone — the Membership ID field is...

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Can I see how the last renewal went and open the orders it created?

Yes. **Previous Billed Date** in Current Plan shows the last successful charge and amount; the **Last Payment** panel links to the most...

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Accounting

Can I search or filter the Transactions list?

The list is always sorted by date, newest first, and paginated. In the current version there are no date, account, category or...

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Sprwt Ai

Can I see a history of my AI usage and what each call cost?

Every AI call is logged with the user, model, tokens used, credits deducted and the balance before/after. In the current version that...

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Marketing

Can I see just the emails sent to one customer, without searching the whole Email Log?

Yes. Open the customer's profile (**Users**, then edit the customer) and click the **Communications** tab. It shows an **Email History** table -...

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