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Articles on: Sprwt Supprt

Can I make customers pay the card processing fee and the Sprwt Application Fee instead of absorbing them myself?


Yes. On Business Settings > Cart tab there are two separate switches:

  • Processing: Stripe Charged to - Kitchen (default, you absorb the card processing fee) or Customer (it is added to the cart total as a fee line).
  • Processing: Application charged to - Kitchen (default, you absorb the Sprwt Application Fee) or Customer (it is added to the cart total instead).

Each can be switched independently, so you could pass on the application fee while still absorbing the card processing fee, or vice versa. The Application Fee's own percentage is not shown on this tab - it's a rate set for your account (it can differ between online and in-person/POS orders) - see the linked article for details. This is separate from the Sprwt Service Fee Charged to setting, which controls a different fee (Sprwt's per-order service fee). Whichever way you set it, the totals are itemized to the customer when Show Processing and Service Fees Separately is turned on.

Where to find it: /admin/config (Business Settings > Cart tab)

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