Sprwt Feeback & Changelog Help Center

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Customer Dashboard

Can I order a single Product or Gift Card with pickup instead of delivery?

Yes — Products, Gift Cards, and every other module share the exact same Delivery/Pickup step and pickup-point selection once you reach checkout,...

Can I print or download a copy of my order?

Yes. Open the order from your order history to reach its **Order Details** page, then use the **Actions** card: 1. **Print Order**...

Can I print or save my 2FA recovery codes?

Yes — on the recovery-codes screen shown right after enabling 2FA, click **Copy all codes** to copy them to your clipboard, or...

Marketing

Can I personalise emails with the customer's name or other data?

Personalisation is available for **flow emails** (automations), where the trigger provides data about the customer and the event. In a flow template,...

Users

Can I place an order on behalf of a customer directly from their profile?

Yes, if the **Checkout As** module and the **Checkout As** permission are on for your role — a **New Order** button appears...

Settings & Configuration

Can I point the About, Contact, FAQ, Terms, Privacy or Blog links to a different page or an external site?

Yes, but the target ("Link: ...") rows are not shown in the Client Configuration tabs in the current version; only the **Name:**...

Kitchen

Can I preview a menu group before activating it?

Not really, in the current version. There's a preview URL — /admin/menubuilder//vertical_sample (titled "Sprwt - Menu Builder Preview") — but it does...

Can I put a disabled (inactive) meal recipe on a menu, and what happens if I do?

The Select meals window lists inactive recipes too (they sort after active ones), so you can add one. On the menu table...

Catering & Proposals

Can I preview or print the contract as the customer will see it, and what does a signed copy contain?

On the **Docs & Contract** tab click the eye icon next to a contract to **Preview** it merged with the proposal's data...

Can I put a banner/header image on the catering ordering page?

Yes — there's a **Catering: Header Image** setting (Client Config, "Order: Catering" group) that lets you upload an image file used as...

Can I re-send a proposal after changing it?

Yes — **Send Proposal** can be used as many times as you like. Each send emails the selected customers again (with fresh...

Can I record or take a payment on behalf of the customer from the admin?

Yes. On the proposal, click **Make Payment** under **Totals** (or **+ Add Payment** on the **Payments** tab). The same checkout window opens...

Reports

Can I print labels for just one order instead of the whole day?

Yes. Open the order under **Customer Orders**, and in the side panel click **Print Labels**. The dropdown lists, per delivery date in...

Subscriptions

Can I print or export the Memberships Report or filter it by kitchen location?

No. This report has no print button, no CSV/Excel export, and no filters of its own — no date range, delivery date,...

Delivery

Can I put orders from different dates into the same Root Deliveries route?

No. A route is created for the **Delivery Date** shown at the top of the page, and only orders scheduled for that...

Support & Account

Can I read the notes for an older version?

Yes. Change the number in the address: `/admin/versions/1.82.0` shows release 1.82.0. If you enter a hotfix number that has no page of...

Orders

Can I redeem a gift card as payment in Checkout As?

Yes, if **Gift Card** is one of the enabled options in the **Payment: Payment Gateway POS** setting. On the payment page choose...

Can I refund a custom amount (e.g. $10) rather than a whole item?

Yes, but only from Sprwt's Stripe payment page (open it via **Refunds $X** on the order — this needs the **Stripe Payments**...

Website

Can I redirect a whole group of old URLs with a wildcard?

Yes – switch on **Regular expression**. The source is then a pattern matched against the whole path and the target can reuse...

Can I redirect to another website?

Yes. In **To (target)** enter the full address starting with `http://` or `https://` (e.g. `https://other-site.com/path`) and the visitor is sent off-site with...