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Sprwt

Ingredient, Allergen, & Dislike Categories

For organization and classification purposes, when you create your Ingredients and Sub-Recipes, you will be able to tag with an Ingredient Category ...

Marketing

Instagram shows 'Authorization failed or was cancelled' or another Instagram error - what should I check?

- **Instagram: Authorization failed or was cancelled.** - you closed the Instagram login window or denied access. Click **Connect Instagram** again and...

Is Freshdesk still available for support tickets?

No. An older *Sprwt Ticket Support* card connected to Freshdesk exists in the code but is commented out and cannot be opened...

Is Mailerlite still supported?

Partially. In the current version the Mailerlite card is not displayed on the Integrations page (its entry is commented out of the...

Is the "How did you hear about us" registration question the same as the referral program?

No. The registration question is a separate survey feature under Client Config > *Business: Website*: **Register: Show How did you hear about...

Kitchen

Is a history kept when ingredient stock changes?

Yes. Every stock save (the ingredient form, the inline edit in the list or Inventory Shopping List, the per-location pop-up, or a...

Is deleting a meal permanent?

No. Deleting (from the row menu, the bulk **Delete** button, or switching **Is Active?** off) only marks the meal inactive: it is...

Settings & Configuration

Is a notification shared with my whole team, or just for me?

Every notification generated by the automations covered in this guide is shared/broadcast — none are targeted at one specific admin. So every...

Is every ordering setting on these tabs? Where are minimum order amounts, cut-offs and macros for a module?

No - the Order tabs hold the module's presentation and behaviour switches only. Related settings live elsewhere: per-module **Item Minimum per Checkout**...

Is the Newsletter Popup the same as an embedded newsletter sign-up form on my homepage?

No, they're two different things that happen to share similar wording: - The **Newsletter Popup** (Marketing > Newsletter Popup tab) is the...

Pos

Is a POS order the same thing as a regular customer order?

Yes. Every POS sale is stored as a normal checkout (same order record, same statuses, same refund tooling), just tagged with the...

Customer Dashboard

Is an email address required for a family member?

Only if the business requires it (Config, tab "Business: General", "Is Email Required?"). If it's not required and you leave it blank,...

Is the minimum based on my discounted total or my full total?

That's configurable — **"Cart: Amount Minimum Applied to Discounts"** decides whether the store-wide minimum is measured against your **Subtotal With Discounts** (after...

Is there a CAPTCHA on registration, and why do I see different kinds?

Yes — to block automated sign-ups. If the business has Google reCAPTCHA configured, you'll see the standard reCAPTCHA widget. If not, a...

Is there a CAPTCHA when adding a payment card?

Yes — adding a Stripe card also requires completing a reCAPTCHA (if configured) or the site's image CAPTCHA, the same way registration...

Users

Is every permission or role change tracked?

Yes. Adding or removing a permission from a role, and changing which role a user is assigned (both globally and per-location), each...

Is there a faster way to turn on (or off) every permission in a group at once when building a role?

Yes. On the role edit page, each permission group (Dashboard, Reports, Users, Stripe, etc.) has its own **Toggle All** checkbox in the...

Sprwt Ai

Is the AI Wallet shared between my locations or resellers?

Yes. There is one AI balance per Sprwt install, stored at account level, and every location, reseller sub-account and user spends from...

Delivery

Is the dynamic delivery threshold compared against the subtotal before or after discounts and tax?

It is compared against the cart **subtotal of items** (before delivery fee and tax). In the current version the comparison uses the...

Reports

Is there a Cash Flow report, and how do I open it?

Yes, although it is not listed in the Sales Reports menu in the current version. Type the address `/admin/stats/cashflow` (optionally with `?begin=...&end=...`)....