Subscriptions
How do Selling Price and Regular Price work on a pack, and why do I get "The selling price should be less than the regular price"?
**Selling Price (required)** is what the customer pays. **Regular Price** is optional and meant for showing a discount (its placeholder says "insert...
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How do the Dashboard's "Auto Select Meals" card and alert relate to subscriptions?
For the selected delivery date, the Dashboard counts included subscription meals that are still unselected. The **Auto Select Meals** fulfilment card shows...
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Reports
How do Shippo shipping labels appear on the Delivery Report?
For delivery routes of type **Shippo**, the route card gains **Label**, **Tracking** and **Actions** columns. *Label* shows the shipment status badge (*AWAITING_LABEL*,...
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How do the PnL Transaction tabs calculate Gross Profit and Net Profit?
The **PnL Transaction Summary / Detailed** tabs use the transactions you recorded in **Accounting** whose date falls in the range, grouped by...
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Orders
Kitchen
How do Supplier IDs (Item ID, COGS, Total QTY) work on an ingredient?
With the Suppliers module, each ingredient can hold several **Supplier IDs** rows, one per supplier you buy it from: the **Supplier**, the...
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How do the fulfilment days on a kitchen location affect which menus I can build?
On **Kitchen Locations > edit**, each kitchen has weekday checkboxes in five sections: **Meal Prep fulfilment**, **Retail / Wholesale fulfilment**, **Catering fulfilment**,...
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How do Wholesale menus work?
Wholesale adds a layer: first you create **named wholesale menus**, then you build each one per date. 1. Open **Wholesale Menu** (/admin/menus/wholesale,...
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Settings & Configuration
How do task due-date reminders work for employees and customers?
Two nearly identical automations check tasks for four reminder points — right at the due time, 30 minutes before, 1 hour before,...
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How do the "Subscriptions Has Meals Not Selected Popup" settings work (Auto / Popup / None)?
These two rows manage subscribers who have not picked meals before a delivery date closes. **Subscriptions Has Meals Not Selected Popup Enabled**...
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How do the default employee commission settings for proposals work?
**Proposals: Default Employee Commission Percentage** and **Proposals: Default Employee Commission Fixed Amount** (both default 0) pre-fill the commission fields for staff. When...
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How do the module title, subtitle, description and image on the homepage cards get their content?
Each ordering module card (homepage *Ordering Modules* block, header dropdown and footer list) takes its name, subtitle, description and image from that...
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How does 'Loyalty Cashback Percentage' work?
Enter a percentage (e.g. `5` for 5%). Every time a logged-in customer completes a checkout, that percentage of the order subtotal is...
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Hr Tools
Sprwt
Sprwt Ai
How do the frequency and day settings decide when posts are published?
Posts run at **6:00 AM** on the chosen days: - **Once / Twice / 3 times a week** – tick 1, 2...
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How do the images in an AI-written blog post work?
**Number of Images** tells the writer how many picture placeholders to place after relevant sections, each with a detailed photo description and...
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How does 'Automatically Generate a Menu' work and what does it cost?
On a menu's meal-association page (Meal Prep menus, Retail menus or Wholesale menus) click the **Randomly Generate a Menu** button to open...
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