Marketing
What is the difference between Single opt-in and Double opt-in on the Klaviyo card?
**Klaviyo Lists & Segments - Opt-in Process** controls how Sprwt adds people to your Klaviyo lists during the automatic list sync: -...
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What is the difference between the "Drag and Drop Builder" and "Plain Text" content types?
- **Drag and Drop Builder** (default) – the email is a designed template made of modules (Header, Title, Text, Image, Button, Meal,...
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What is the difference between the Google Tag Manager, Google Tag and Google Analytics cards?
- **Google Analytics** - enter a GA measurement ID; Sprwt loads Google's gtag script and configures Analytics (and Adwords if set). Use...
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What is the difference between the two number plans?
- **One SMS Number ($12/mos)** – a dedicated number for sending and receiving texts. Purchase is self-service and instant. - **One Number...
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What is the Email Log page and who can see it?
**Marketing > Email Log** (`/admin/emaillog`) tracks every outgoing email the platform sends - customer confirmations, admin notifications, password resets, validation codes and...
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What is the Email Newsletter Popup Form card and how do I configure it?
This card controls Sprwt's own newsletter sign-up popup, which collects contacts into your Sprwt Emails newsletter list. It requires the Sprwt Emails...
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What is the Gift Card feature and what do I need to use it?
Gift Cards are a purchasable module ("giftcard") that adds a **Gift Card** ordering page to your website (its title comes from the...
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What is the Identity Verification card and what do its statuses mean?
The **Identity Verification** card runs a Plaid identity check on the business owner to secure payouts and financial data. Click **Verify your...
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Website
What is the difference between the "FAQS" module and the "FAQs Modular" module?
**FAQS** simply displays the questions you already created in **admin/faqs** – add or edit them there and every page using this module...
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What is the Form Builder (Lead Forms) and where do submissions go?
**Website > Lead Forms > Form Builder** (`/admin/leadforms`) lets you design your own forms — lead capture, catering enquiries, event requests, surveys...
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Hr Tools
Catering & Proposals
Accounting
What is the Expense Breakdown chart?
The **Expense Breakdown** doughnut shows what share of your spending went to each expense category. Sprwt takes every Withdrawal transaction dated from...
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What is the Import button on an institution card?
**Import** appears for an account that has not yet completed a successful transaction sync with Plaid — typically because you turned **Import...
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Reports
What is the Export Log and who can see it?
The **Export Log** (`/admin/exportlog`, no menu link) is a **super admin only** audit page. Every data export from Sprwt (currently the customer...
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What is the Export Meals Labels report?
**Export Meals Labels** (reached from the **Export Meals Labels** button on the Labels page, or `/admin/reports/exportmealslabels`) lists every meal label that would...
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Settings & Configuration
What is the Extras module and what is on the Order: Extras tab?
Extras are add-on items (drinks, snacks, sides) customers can add to an order, either from a dedicated *Extras* page or as a...
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What is the Grab And Go module and what is on its tab?
Grab And Go is in-store ordering of ready meals from a retail fridge or counter at a Grab & Go pickup location;...
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