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What do the Uber delivery statuses mean?

Each Uber delivery moves through **Pending → Waiting Pickup → Pickup Complete → On Route → Delivered**, or ends as **Canceled** or...

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What do the Username, Email, Password and Domain fields in onboarding step 1 mean, and why do I get "Please make sure the domain entered match the domain of your email!"?

Step **1 – Account** creates your dedicated sending account: - **Username** – a login name for the sending account (any unique name)....

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What do the validation errors on the campaign form mean?

- *"Campaign Name" can't be empty* / *"Campaign Subject" can't be empty* / *"Send to" can't be empty* – inline checks when...

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What do the venue fields Capacity, Fixed Price, Price Per Hour and Delivery Fee do?

- **Capacity** — the maximum number of guests. On a proposal, selecting the venue shows a *Capacity: N guests* badge and an...

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What does 'Auto Charge On Due Date' do on a proposal, and what happens if it fails?

**Auto Charge On Due Date** is a checkbox on the proposal (near Due Date/Net Days). When it is on and the proposal...

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What does 'Event Status to Include' (report statuses) affect?

This dropdown in **Catering > Settings > Proposals tab > Reports** defines which proposal statuses count as confirmed business. It is used...

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What do the wholesaler's Grab&Go Checkouts and Sales Reports pages show?

**Grab&Go Checkouts** works like the admin Retail Grab&Go - Checkouts page but for the wholesaler's own location: a **Begin / End** date...

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What do the yellow and red alert boxes above the dashboard stats mean?

When a kitchen is selected the dashboard can show these alerts: - **"You have N subscriptions with warnings"** (yellow) – lists subscriptions...

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What does 'Allergen Badge Visibility in Order Modules' control?

Meal cards can show a small allergen badge listing the allergens in that meal. With **Show always** (default) the badge appears for...

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What does 'Allow Shipping' do for gift cards?

With **Allow Shipping = Yes**, the gift card page shows a *type of gift card* toggle (**digital**, checked by default, or physical)....

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What does 'Allow Venues' do?

**Tab:** Business > General. **Options:** Yes / No (default No). When set to **Yes** (and the Venues module is active), catering customers...

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What does 'Ask Billing Information' do?

**Tab:** Business > Cart. **Options:** Yes / No (default No). Global only. This setting was meant to add a billing-details question on...

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What does 'Checkouts View Page: Show Payment Id' do?

**Tab:** Business > Labels. **Options:** Yes (default) / No. Global only. When **Yes**, the admin order (checkout) view shows the Stripe payment...

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What does 'Credit Package: Title' do?

It is the customer-facing name of the credit-package feature (default *Credit Package*). It is used as the fallback line-item name in the...

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What does 'Default Order Method (when Pickup and Delivery are both allowed)' do?

**Tab:** Business > General. **Options:** Pickup / Delivery (default Delivery). When a new cart is created and both pickup and delivery are...

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What does 'Disable Email Validation Security' do?

**Tab:** Business > Email. **Options:** No (default) / Yes. Global only. By default a customer must validate their email address (via the...

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What does 'Hide info-bar below menu' do?

When your site uses a Menu Builder mega-menu, a thin information bar is shown under the navigation with your phone number, email,...

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What does 'Is Email Required?' control?

**Tab:** Business > General. Only shown if you have the **Account Members** module or are on the Base/Pro/Enterprise plan. **Options:** Yes /...

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What does 'Hide this ingredient from customers' do to the reports?

Nothing – the option on the ingredient (*Hide this ingredient/sub-recipe from customers on the frontend and labels. It will still show on...

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What does 'Made by' mean in the Basic Info card?

It tells you who created the order: - **Customer** badge — the customer placed it themselves (website or app); the name links...

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