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Payments & Billing

What do the payout statuses mean?

Statuses come straight from Stripe and are colour-coded in Sprwt: - **Pending** (amber) - the payout has been created and is waiting...

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Customer Dashboard

What do the permission toggles mean when adding a member?

These are the exact toggles on the **Subscription Settings** step, with their default state: - **Member can manage their subscription (Pause, Cancel,...

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Support & Account

What do the plan options Pre-fill, swap, Premium meals included free and Renew this many days before mean?

Under **Options for the plans you create**: **Pre-fill the plan for the customer** – the customer starts with meals chosen and can...

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Settings & Configuration

What do the POS "Orders Show/Update Notifications Count" settings do?

These two Client Config toggles (tab **Notifications**) control whether new/incoming POS orders are flagged for the counter, and whether the POS Orders...

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What do the Title, Description and Subtitle settings on each Order tab actually change?

Each module has a **Title**, **Description** and **Subtitle** (the Subtitle is the short tagline such as *Your Choice* or *Chef's Choice or...

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Kitchen

What do the Premium, Custom, Gluten free and Allergens free tags on menu rows mean?

They are informational badges taken from the recipe: **Premium** and **Custom** show when the recipe has those flags, and their labels come...

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What do the SKU, Net Weight, Vendor and Default Meal Expiration fields do?

- **SKU (Only for Admin)** - an internal code, maximum 12 characters (saving fails with "SKU Length should have a max of...

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What do the Sub-Recipe Group and Priority Order fields do?

**Sub-Recipe Group** assigns the sub-recipe to one of the groups you create under Settings > Kitchen Settings > Sub-Recipe Groups (e.g. Sauces,...

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What do the supplier Delivery Window and Delivery Date Calculation fields do?

They compute the **Requested delivery date** printed in supplier order emails sent from the Inventory Shopping List. With **Days After Cutoff**, Sprwt...

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What do the three-dot actions on a meal row do (Edit, Clone, Delete, Restore)?

Every meal card in the Meal Recipes list has a three-dot menu: - **Edit** opens the meal editor. - **Clone** opens a...

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What do the toggles at the top of the meal editor do (Premium, Custom, Is Active?, Show Ratings?, Use Manual Allergens & Dislikes?, Manually Override Production Price, Print Meal On Labels Report)?

- **Premium / Custom badge toggles** (their labels come from **Business: Website > Premium Badge - Title** and **Custom Badge - Title**)...

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Reports

What do the QR code and barcode on bag labels and packing slips link to?

When the Bags module is on, the **QR code** on a bag label or bag packing slip encodes the link to that...

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What do the statuses in the Lifetime Subscriptions Report mean?

- **Active**: auto-renew is on. - **Cancelled (date)**: the customer or staff cancelled it; hover the info icon to see the actual...

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Marketing

What do the Scheduled, Sent, Outbox and Error tabs on the Campaigns page mean?

The Campaigns page groups campaigns into four tabs; a background job re-evaluates each campaign's status roughly once a minute: - **Scheduled** –...

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What do the Sprwt Emails, Sprwt Print Bridge and SEO Automation cards do?

These cards are shortcuts to features managed elsewhere: - **Sprwt Emails** (Email category, requires the Sprwt Emails module) - **Go** opens the...

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What do the tabs on an affiliate's report page contain?

- **Checkouts** — one row per commission: Date, Checkout (order link, order status, order amount), Comission (amount, rate and status badge) and...

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Users

What do the Stripe customer ID chips near the top of a customer's profile do?

SuperAdmin-only. They list every Stripe customer ID this user has across your Stripe accounts (built by checking each of your resellers for...

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Delivery

What do the TAG options In House Delivery, Uber Direct and Shippo mean?

- **In House Delivery** – your own drivers. Delivery availability and fees come entirely from your zip code entries. - **Uber Direct**...

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Subscriptions

What do the three KPI cards at the top of the Subscriptions list mean?

The cards change with the tab you are on. On **Active**: **Total Active Subscriptions** (auto-renew on and not cancelled), **Total Recurring Revenue**...

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Catering & Proposals

What do the toggles Is Active?, Is Food Truck? and Available for Online Ordering? do?

- **Is Active?** — inactive venues move to the **Inactive** tab, are not offered in the website's **SELECT A VENUE** list and...

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