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Retail

How does the per-location Cut-off Timer work?

The **Cut-off Timer** card on a retail or wholesale location lets you close Grab&Go ordering for a date ahead of time, independently...

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Settings & Configuration

How does the popup layout change depending on what I fill in?

The standard popup theme adapts automatically: - **Image only** (no title, no content): a tall image card with a floating close button...

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Pos

How does the POS calculate change due for a cash payment?

When Cash is selected, the payment screen has a field to **enter the value received from the customer**; the terminal live-computes **Change...

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Kitchen

How does the POS Menu work?

The **POS Menu** (/admin/menus/pos, under the **POS** sidebar group) defines which meals your POS terminals can sell on each date. It uses...

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How does the Real Time Menu work?

The **Real Time Menu** (/admin/menus/realtime, in the **Real Time** sidebar group next to its Settings page) lists what can be ordered for...

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How does the subscription "Reorder" panel use my date menus?

The **Reorder** panel on a subscription shows one card for each weekday the plan delivers on. Clicking **Change** on a day opens...

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Reports

How does the Profit And Loss Report get from Total Revenue to Total Net?

Two groups are subtracted: 1. **Total Discounts and Balance Usage** = Total Coupons + Total Refund (with the number of refunded orders)...

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Accounting

How does the Profit And Loss Report use my accounting categories?

Alongside the sales figures from your orders, the report adds an accounting section built from your categorized transactions: **Income** (categories in the...

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Sprwt Ai

How does the receipt import decide whether a line is an existing ingredient or a new one?

For each extracted line Sprwt first looks for an ingredient whose **supplier item ID** (SKU) matches the number on the receipt for...

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Marketing

How does the recipient redeem a gift card?

1. The recipient creates or signs in to an account on your site. 2. In the cart's confirmation step, under **Add Promo...

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How does the refer-a-friend program work end to end?

1. Enable the Marketing Hub module and set **Allow Refer a Friend** = Yes, then set **Digital Amount to Referring Customer** (what...

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How does the Time Delay block work?

**Time Delay** – *Add a time delay between content deliveries.* Set **Delay Value** (a number) and **Delay Type** (**Days**, **Hours** or **Minutes**);...

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Catering & Proposals

How does the Sub-Recipe Report group results if I use Sub-Ingredient Groups?

If you've created Sub-Ingredient Groups (a way to organize your sub-recipes, e.g. "Sauces," "Doughs"), the report clusters sub-recipes under their group. Groups...

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How does the template Preview work and why does it show 'Sample Customer'?

Clicking **Preview** on a card (or in the editor header) opens a page with a dark bar showing the template name, a...

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How does the Weekly Menu tab work for Personal Chef proposals?

On a Personal Chef proposal the **Weekly Menu** tab replaces the BEO. It shows a **Weekly Overview** and per-day macro summaries against...

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How does venue selection affect the catering ordering flow?

The **Choose a Venue** step shows up on the catering ordering page whenever the Venues module is on and venues are allowed...

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Admin Dashboard

How does the system actually close a date automatically, and when does it run?

A scheduled job, run by Sprwt's servers several times a day, does the work: 1. It reads the current weekday's rule from...

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Delivery

How does the TTR (Colorado) tax system work once enabled?

1. Turn on **Business: Cart > Enable Custom Tax Calculation Systems**. 2. In **Integrations**, open the **TTR Tax** card; on its **Colorado...

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Support & Account

How does the wizard track progress, and what do the percentages and pills mean?

The rail shows a percentage and **N of M done**, counted over the checklist **tasks** (the same total as the onboarding checklist...

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Subscriptions

How far ahead can a customer choose a start date, and can I limit it?

The website lists the kitchen's upcoming delivery dates, keeps only the weekdays allowed by the plan's **Allowed Start Days**, drops dates in...

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