Settings & Configuration
How do I switch between metric and imperial units?
Theme > Kitchen has **System Unit Weight (Metric vs Imperial)** with options **Lb** / **Kg**, and **System Unit Size (Metric vs Imperial)**...
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How do I track Google Ads conversions?
1. Enter your Ads account tag in **Google Adwords Tracking Number** (format `AW-XXXXXXXXX`). This alone loads the Google tag and configures it...
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How do I turn meal and extra ratings on or off, and what do the rating sub-options do?
In Theme > Kitchen: - **Show Meals and Extras reviews (global)**: master switch. **Yes** shows star ratings on meal/extra cards for logged-in...
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Admin Dashboard
How do I switch the admin between kitchen locations?
When your account has access to more than one kitchen (staff roles can be limited to specific kitchens), the admin top bar...
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How do I switch the dashboard to a different delivery date?
Use the **Available dates** calendar on the right-hand side of the dashboard (on phones, tap the floating menu button and choose the...
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Pos
How do I switch to a different POS Device on the same screen?
Click the device name shown in the top bar of the POS terminal. This clears the saved device selection and ends the...
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How do I test that a printer is actually working?
On the Bridge Device's edit page, use the **Test Print** action for a given printer — Sprwt queues a short "*** TEST...
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Catering & Proposals
How do I switch which day the Catering Dashboard is showing?
Use the **Available Dates** calendar on the right side of the dashboard (or the mobile calendar icon on small screens) and click...
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How do I track a sales agent's commission on a proposal?
When commission tracking is enabled for your account, a **Commission** card appears on the proposal with **% Amount**, **Fixed Amount** and **Sales...
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How do I turn a lead-form submission into a proposal?
Submissions from lead forms mapped to proposals appear at the top of the Events table as rows labelled **New Lead** (*#id Lead...
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Kitchen
Orders
How do I take a cash payment and show the change due?
On the payment page click **Cash**, enter the amount handed over in *Enter the value received by the customer* and press **Tender**....
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How do I take payment for a catering proposal in Checkout As?
With the Proposals module, the Checkout As sidebar has a **Proposals** entry. It lists proposals with filters **All / Pending / Accepted...
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Marketing
How do I target subscription customers (active, paused, cancelled, failed renewal, or who haven't picked meals)?
Open the **Subscriptions** category in the **Send to** picker: - **All Users With Active Subscription**, **All Users With Paused Subscription**, **All Users...
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How do I temporarily disable a coupon without deleting it?
Open the coupon and switch **Is Active?** off, then **Save**. Customers who try the code see *"This coupon is not active"*, auto-apply...
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How do I track Google Ads conversions?
Open the **Google Adwords** card and fill **Google Adwords Tracking Number** (your `AW-...` conversion ID) and **Google Adwords Conversion Label**. The card...
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How do I turn a system email on or off?
1. Go to **Marketing > System emails** and pick the **Client** or **Admin** tab. 2. Click the email's card (or **Edit**). 3....
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Customer Dashboard
How do I tell the business about my allergies?
On **My Profile**, under **My Meal Preferences → Select your allergens**, click **Edit**, search or scroll the list of ingredient allergens, click...
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How do I track my daily macronutrient targets?
On **My Profile**, the **My Macronutrients** widget shows your current targets (calories, protein, carbs, fat, etc.) — but the whole widget only...
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