Settings & Configuration
How do I show or hide macros (nutrition) per ordering module?
**Tab:** Business > Macros (shown only with the Macros module). Each row is **Yes (default) / No** and global only, and a...
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How do I show prices on the View Menu cards?
Set **Show Prices on View Menu Card (V2)** (Theme > View Menu) to **Yes**. Prices then appear on each meal card of...
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How do I show stock levels for products to customers?
Set **Products: Show Stock to Customers** to **Yes** (default **No**). On a product's detail page, products that have stock tracking enabled then...
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How do I show the price per meal when customers pick a subscription plan?
Set **Show Price per meal on subscription ordering summary** to **Yes** (the default). The plan page then shows a *Price per meal*...
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How do I sort the ordering modules on the site and in the header Order drop-down?
Sorting is done on the **Theme: Kitchen** tab of the same Configuration page: 1. In **Show on Header Menu**, tick the modules...
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How do I stop new customers from registering?
**Tab:** Business > General. Set **Allow Register** to **No** (default **Yes**). The registration page then redirects to the home page, and the...
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Customer Dashboard
How do I sign up for a Weekly Subscription?
1. Go to **Subscription** (/subscription). 2. Choose a **Plan Group** if the store uses them, then a **Plan**. 3. Choose your **Portion...
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How do I skip an individual delivery date without pausing the whole subscription?
On **My Subscription**, click **Skip Upcoming Orders**, check the box next to each date you want to skip in the "Select the...
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How do I skip an upcoming subscription delivery instead of cancelling?
From your subscription settings, use **Skip Upcoming Orders** and select the specific delivery day(s) you want to skip — for each date...
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Subscriptions
Support & Account
How do I start a live chat with a Sprwt support agent?
Sprwt runs a Crisp live-chat widget on every admin page except the page builder and blog editor — the chat script itself...
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How do I start, resume or rerun a training track?
1. Open **Support > Training**. 2. On the track card press **Start** (or **Start Quick Start** on the hero card). Training opens...
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How do I submit the Go Live request, and what happens next?
At the bottom of the Go Live page: 1. Optionally tick the **Add-ons** you would like to discuss – **Custom Home Page**...
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Reports
Marketing
How do I stop texting a specific customer (opt them out)?
Open the customer under **Customers**, edit the profile and switch **Receive SMS?** off (tooltip "This user receive SMS?"), then save. Customers can...
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How do I submit the Campaign Use Case, and can I edit the description and sample messages?
After the brand is APPROVED, open **2 - Campaign Use Case**. The form shows **Campaign Description**, **Sample Message 1** and **Sample Message...
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How do I submit the profile for review and what are the review statuses?
Go to tab **5 - Submitting Profile For Review**. If your last evaluation was **Compliant** you will see "You may submit your...
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How do I subscribe to or change my email plan?
1. Go to Marketing > Email > **Billing**. 2. Move the **Estimate your price** slider to your expected monthly volume so the...
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