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Articles on: Sprwt Supprt

How do I request an Uber Direct courier for a day's delivery orders?


  1. On the admin Dashboard pick the delivery date and click the Uber Routes card (or open /admin/requestuberdeliveries?dd=YYYY-MM-DD).
  2. The Uber Routes for <date> page lists every delivery order whose transporter is an Uber Direct route, with stats Total Orders, Waiting Pickup, On Route, Delivered, Canceled.
  3. Click Request on the order (or on the customer/address group when the route uses one delivery per customer per day). Sprwt sends the pickup (your kitchen) and drop-off (customer address, phone) plus the item list to Uber.
  4. The row's Status changes to Pending → Waiting Pickup → Pickup Complete → On Route → Delivered, a Track link appears once Uber returns a tracking link, and the page refreshes every 30 seconds.

Requesting a courier requires the Edit Customer Orders permission, your Uber Direct API credentials filled in, and a complete kitchen address (see the troubleshooting question). Simply viewing the Uber Routes page only requires being logged in.

Where to find it: /admin/requestuberdeliveries?dd=YYYY-MM-DD