Articles on: Sprwt Supprt
How do I request an Uber Direct courier for a day's delivery orders?
- On the admin Dashboard pick the delivery date and click the Uber Routes card (or open /admin/requestuberdeliveries?dd=YYYY-MM-DD).
- The Uber Routes for <date> page lists every delivery order whose transporter is an Uber Direct route, with stats Total Orders, Waiting Pickup, On Route, Delivered, Canceled.
- Click Request on the order (or on the customer/address group when the route uses one delivery per customer per day). Sprwt sends the pickup (your kitchen) and drop-off (customer address, phone) plus the item list to Uber.
- The row's Status changes to Pending → Waiting Pickup → Pickup Complete → On Route → Delivered, a Track link appears once Uber returns a tracking link, and the page refreshes every 30 seconds.
Requesting a courier requires the Edit Customer Orders permission, your Uber Direct API credentials filled in, and a complete kitchen address (see the troubleshooting question). Simply viewing the Uber Routes page only requires being logged in.
Where to find it:
/admin/requestuberdeliveries?dd=YYYY-MM-DD