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Articles on: Sprwt Supprt

How do I request a plan upgrade from the Upgrade page?


The Upgrade page lists the plans above yours with their monthly price and transaction fee – in the current version Seed ($150, 2.0% fee), Sprout ($250, 1.5%), Bloom ($500, 1.5%, shown with Save 50%) and Orchard ($750, reduced fee) – and the headline features of each. Press SUBSCRIBE under the plan you want; a Request Plan Upgrade pop-up opens with a Submit request button. Submitting emails Sprwt's support team with your account, your user and the page you came from, and returns you to the page with the message Your message was sent. We will get back to you shortly. Sprwt then upgrades the account and adjusts billing manually; nothing is charged automatically. Note: in the current version the specific plan you clicked SUBSCRIBE for is not actually forwarded in that email – the hidden field that stores it isn't picked up by the code that builds the notification, so Sprwt has to follow up to confirm which plan you want.

Where to find it: /admin/addons