Users
How do I search for a specific customer or employee?
Type into the search box above the Users table. It matches against the user ID, first name, last name, email, or phone...
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How do I see every order a customer has placed?
Open their profile (this requires the "Edit Users" permission) and stay on the default **Orders & Payments** tab — the **Customer Order...
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How do I see which users currently have a given role?
On the **Users Roles** list, each role row shows its user count as a **View (N)** link — click it to open...
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Payments & Billing
How do I search for a specific payment?
Type in the **Search by name, email, checkout ID...** box on **Stripe > Payments**; the list reloads about 0.4 seconds after you...
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How do I see or change the bank account my payouts go to?
On **Stripe > Account Settings** the **External Account for Payouts** line shows the default bank for your account's default currency (bank name,...
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How do I see which orders and fees were included in a bank deposit?
1. Go to **Stripe > Payouts** and click the payout (or use **Recently Deposited** on the Balance page). 2. Read the **Summary**...
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How do I see which Sprwt plan I am on and whether it is paid?
On **Settings > Billing**, the **Plans** table lists your main Sprwt subscription (the row whose **Plan** column shows the subscription ID and...
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Settings & Configuration
Kitchen
Marketing
How do I search, filter or export the Email Log?
- **Search** box (top right): matches the recipient address, subject or template name/key. - **Template** drop-down (top left): filters to one email...
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How do I see how many people went through a flow?
- The **Flows** list shows **Total Enrolled** (unique contacts credited with the flow's first **Email** step) and **Status** (ON/OFF) per flow. -...
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Hr Tools
Reports
How do I see delivery fees collected per route or driver?
Open **Reports > Sales Reports > Delivery**. Below the overall tiles there is one **Total Delivery Fees for Collected** tile per delivery...
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How do I see which coupons were used in a period?
Open **Reports > Sales Reports > Gross Sales**, set the dates and click the **total checkouts with coupons** tile (or its **View...
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How do I see which ordering modules were used for orders at a specific pickup location?
On the **Pickup** report click **View more** under **Total Checkouts** for that location. The pop-up ("This shows the number of checkouts per...
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How do I see who bought wholesale with a coupon, and which users/subscriptions are behind wholesale sales?
On **Wholesale - Sales**, click the **total checkouts with coupons** tile to open the coupon list (Order, Code, Coupon, User, Checkout Total,...
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