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Marketing

How do I manually attribute an existing customer to an affiliate?

1. Open the affiliate under **Affiliate Users** and click **Assign User** in the **Attributed Users** panel. 2. Pick the **User**. 3. Choose...

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How do I offer my website in other languages with Google Translate?

Open the **Google Translate** card and set: - **Google Translate** - *Yes* to enable the Google Translate widget on your site. -...

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Subscriptions

How do I manually resend the "choose your meals" reminder email to subscribers who still have meals to pick?

Go to **Marketing > System emails** (`/admin/emails`), find the **Subscription: Meals To Choose Reminder** card on the **Client** tab, and click **Send...

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Reports

How do I mark a single bag as delivered or returned?

On **Bags By Delivery Date** or the **Bags Report**, click the action button on the bag's row: **Mark Bag Delivered** for an...

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Accounting

How do I mark a transaction as reviewed, and what does it do?

There are two ways: tick the round check box at the right of the row in the list, or open the transaction...

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Sprwt Ai

How do I mark an AI Scrape Log attempt as reviewed or a false positive?

On **AI Scrape Log** (`/admin/aiscrapelog`), each row in the **Honeypot hits** table has a **Status** column and, while it isn't already in...

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Catering & Proposals

How do I mark an event as Completed or archive it?

Open the proposal, scroll to **Payment Options > Status**, choose **Completed** (event delivered) or **Archived** (hide it), and **Save** — the change...

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Orders

How do I mark an unpaid order as paid (Confirm Checkout Payment)?

1. Open the order from **Reports > Customer Orders**. 2. In the right-hand **Quick Actions** card click **Confirm Checkout Payment** (only visible...

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How do I move an order to a different delivery date?

1. On the order page click **Adjust Delivery Date** in the date section. 2. The modal shows the *Current date* and loads...

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Retail

How do I mark Grab&Go meals as picked up?

On the customer's card in **Retail Grab&Go - Checkouts** click **Mark as Picked Up**. The *Mark the meals as picked up* window...

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Real Time Ordering

How do I mark individual meals as being prepared or ready?

Once an order is **Processing**, tap a meal line on its card. Each tap advances that line: **New → Processing → Ready**,...

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Pos

How do I mark meals in an order as picked up / delivered?

From the Orders screen, open an order and use the **Mark as Picked Up** action for the meal lines involved. This flips...

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How do I open ("start") a drawer?

1. When the terminal detects there's no open drawer for the current device, it automatically shows the **Start Drawer** screen (you can't...

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Settings & Configuration

How do I mark notifications as read?

Click any individual notification to mark just that one as read (and, if it links somewhere, you'll be taken there). Click **Mark...

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Website

How do I move an existing page into the New Builder?

Open the page, click **Use New Builder**, then **Import > Import the design from the old builder**. Every module currently on the...

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Support & Account

How do I move through the wizard – what do Save & continue, Next, Back and Done with... do?

Clicking a step in the rail opens the first task you have not finished in that step (or the first task once...

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Delivery

How do I offer free delivery above a certain order amount?

Use **Dynamic Delivery Price** on the zip code: 1. Open the zip code entry (or select several and use **Edit** for bulk)....

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Sprwt

How do I offer Real Time Ordering?

Sprwt has recently built out a new feature called Real Time Ordering. This feature will allow you to have access to our...

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Users

How do I open a customer or staff member's full profile?

Click their name/photo in the list, the `#` link, or the pencil-style **Edit User** icon in the row's action column — all...

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Hr Tools

How do I open one employee's detailed timesheet, and what does it show?

On Timesheets click the employee's **#ID** (their unique employee ID). The detail page repeats the date filter and shows cards for **Scheduled...

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