Settings & Configuration
How do I hide the Pickup or Delivery option on catering proposals?
Use **Catering: Show Pickup on Proposals** and **Catering: Show Delivery on Proposals** (both **Yes** by default). Setting one to **No** removes that...
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How do I hide the sort drop-down or the search box on the A la Carte page?
On **Order: A la Carte**, set **A la Carte: Show sort** to **No** to remove the *Sort by* drop-down (A-Z / Z-A...
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How do I hide venues from the proposal editor?
Set **Catering: Show Venues on Proposals** (on the Order: Venues tab) to **No**. The venue option disappears from the proposal's delivery-method dropdown...
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How do I install the Facebook (Meta) Pixel?
Paste your pixel ID (15-16 digits) into **Facebook Pixel Code (Ex: 123456789012345)** on the Analytics tab. Sprwt loads the pixel on all...
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Catering & Proposals
Kitchen
Sprwt Ai
How do I import a supplier receipt with AI?
1. Go to **Ingredients** (`/admin/ingredients`) and click **Import Supplier Receipts with AI** (the Sprwt AI hub's *Go to Import* button opens the...
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How do I know if my site is currently locked, as a superadmin?
Sprwt superadmins are never locked out, so the admin looks normal to them. To make the state visible, a dark **Blocked** bar...
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Accounting
Marketing
How do I import contacts from a CSV file into a list?
1. Open a list (from **Marketing > SMS > Contacts**, tab **Lists**) and click **Add CSV**. 2. In **Import SMS Contacts**, click...
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How do I import my meals and packs into the Klaviyo product catalog?
The Klaviyo card has a **Catalog** section: 1. Click **Go to link** next to *Klaviyo Setup Page* to open Klaviyo's catalog page....
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How do I improve email deliverability (SPF and DMARC) for my domain?
Open the **DNS** card on the Integrations page and click **Manually Configure**. Besides the A and CNAME records for your website it...
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How do I install the Facebook (Meta) Pixel?
Open the **Facebook Pixel** card and paste your pixel ID into **Facebook Pixel Code (Ex: 123456789012345)**. Sprwt adds the Meta pixel script...
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Support & Account
Delivery
Customer Dashboard
How do I invite a friend and get referral credit?
Click **Invite a friend** (the banner on My Profile, when shown) to open the **Invite your Friends** pop-up. You can: 1. Copy...
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How do I know when I've finished picking all my subscription meals?
While you're choosing meals, a badge and banner keep a running count of how many meals you still need to pick, reading...
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Pos
How do I know if a Bridge Device is currently online?
On the **Bridge Devices** list, each row shows an online/offline indicator computed from the last time that bridge "checked in": it's considered...
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How do I let a customer know their POS order is ready for pickup?
On the **Orders** screen inside the POS, open the order and tap **Notify Customer Order Complete**, then confirm **Notify** in the "Are...
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