Reports
An ingredient is listed under 'No supplier' – how do I fix it?
The ingredient has no supplier assigned. Either click the **Change Supplier** pencil on the row, pick the supplier and **Save**, or open...
Few readers
Are sales reports based on the order date or the delivery date?
With one exception, every Sales Report counts an order in the period in which it was **placed** (its creation date), not the...
Few readers
Are subscription meals included, and what about weeks that were skipped or not yet renewed?
Subscription meals are counted once they exist on a delivery date – i.e. the customer has chosen (or the system auto-selected) meals...
Few readers
Are there equivalent cooking reports for Catering/Events and for POS menus?
Yes, but they are separate. With the Catering module (or Proposals with meals shown) the **Catering** group has its own **Inventory List**,...
Few readers
Orders
Delivery
Are catering / proposal event orders exported to Root?
No. Orders that belong to a catering proposal/event are excluded from both the Root Planner export and the Root Deliveries order list,...
Few readers
Are delivery routes shared between kitchen locations?
In the current version a route (on the **Delivery Routes & Methods** page) has no account field at all, so the list...
Few readers
Are states shared between my kitchen locations?
Yes. States (name, abbreviation, country, Tax % and input mask) are global to your whole account and are not tied to a...
Few readers
Subscriptions
Are customers reminded to select their meals?
Yes. The **Subscription: Meals To Choose Reminder** notification is sent once per delivery date to customers who still have meals to choose,...
Few readers
Are there any AI-powered features in Membership Plans or Account Members?
No. Neither Membership Plans nor Account Members use Sprwt AI. The only calculation feature nearby is the **Nutrition Calculator** tab in the...
Few readers
Are there how-to videos for plans, groups, packs and funnel reasons?
Yes — each list page has a video button in its header that opens a short walkthrough in a pop-up: - Plans:...
Few readers
Customer Dashboard
Are digital wallet transactions listed newest-first?
Yes, the Digital Wallet Transactions table defaults to sorting by the Creation date column in descending order, so your most recent balance...
Few readers
Are some coupons applied automatically without me typing a code?
Yes — the store can create **auto-apply** coupons that attach themselves to your cart automatically once your subtotal qualifies, without you entering...
Few readers
Are the same ordering options available in the Sprwt mobile app?
In the current version, there's a matching set of API endpoints — Subscriptions, Packs, A la Carte (Meals by Unit), By the...
Few readers
As a business owner, which Client Config tab do I use to change each module's storefront title, description, and image?
Each module has its own Client Config section named **"Order: «Module Name»"** (e.g. "Order: Catering," "Order: Subscription," "Order: A la Carte") with...
Few readers