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Marketing

Which permissions control who can see or edit coupons?

Two role permissions govern coupons: - **List Coupons's** — required to see the Coupons menu entry and the coupon list. - **Edit...

Which permissions control who can use Email Marketing?

The role permissions are grouped under **Marketing Campaigns** in the user-role editor: - **Marketing Campaign Billing** – see the Billing page and...

Which settings configure the gift card page?

In Client Config, tab **Marketing: Giftcards**: - **Values (Separated by '|' Ex: 10.20|20|30 )** — the amounts offered as buttons (zero/invalid entries...

Accounting

Which permissions control who can use Accounting?

User roles have an **Accounting** permission group with seven switches: - **Accounting Dashboard** – view the dashboard charts and KPIs. - **List...

Real Time Ordering

Which pickup points can a customer choose for a Real Time order?

A pickup point is offered for a Real Time order on a given date if **any** of these is turned on for...

Which refund methods are offered in the KDS cancel modal?

The **Refund Method** dropdown always has **No refund**, plus: - **Digital Wallet** — offered when the order belongs to a registered customer...

Sprwt

Which Plan is Right for Me?

Which Plan is Right for Me? With features from FedEx Shipping to Retail POS to Delivery Bag Tracking to Loyalty Programs, we...

Hr Tools

Which plan or module do I need to use the HR pages?

- The **Employees** list and employee edit page only need the *List Employees* / *Edit Employees* permissions; no module or plan is...

Catering & Proposals

Which portion sizes can I choose for a meal on a proposal?

The **Available Portions** dialog lists the meal's default portion plus every portion size enabled on that meal, grouped by portion type. With...

Which proposal behaviours can I change in Catering > Settings > Proposals tab?

The **Proposals** tab groups the switches: - **Delivery Methods on Events**: *Allow Pickups*, *Allow Delivery*, *Allow Venues*. - **Display Options**: *Show Meals...

Which proposals count as 'booked' when checking venue conflicts?

Only proposals whose status is in **Event Status to Include** (Catering > Settings > Proposals tab > Reports) block a venue. The...

Which scheduled jobs (crons) does the proposals feature rely on?

Four background jobs run on the server to power proposal automation: (1) **mark proposals past due** — sets Past Due on unpaid/partially-paid...

Website

Which role permissions control the website/CMS features?

When you edit a staff role (**Users > Roles**), these permissions apply: - **List Pages** / **Edit Pages** (group *Business Settings*) –...

Which settings control the site-wide SEO name and description?

In **Settings > Business: Website** set **Website SEO Name** (used as the site name in titles, the sitemap/manifest and structured data) and...

Retail

Which rows get blocked in the stock upload review, and what do the error messages mean?

A row is blocked (skipped, shown first in the review with a *Blocked* tag) when any value does not resolve: - *Missing...

Reports

Which sales reports need a plan upgrade or the Business Intel. Unlocker?

The following reports show an upgrade page instead of data unless your account is on the **Base, Pro or Enterprise** plan or...

Which settings change what the cooking reports display?

- **Theme: Kitchen › System Unit Weight (Metric vs Imperial)** – drives the *Conversion* column (Kg/L vs Lb/gal families). - **Theme: Kitchen...

Which settings control label colours and the logo used on labels?

Under Client Config **Business: Labels**: **Company Labels Logo** (a separate logo just for labels; if empty the main company logo is used),...

Delivery

Which settings belong to the "Root Planner" settings group?

Three settings, all global (not per kitchen location): - **API Token** — your Root Planner token; enables the integration (Configuration > Root...

Sprwt Ai

Which settings control AI scrape protection, and can I change them myself?

All scrape-protection settings are Sprwt-managed (superadmin Config, not Client Config). The main ones are: - **AI / scraper honeypot** – render the...