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Articles on: Sprwt Supprt

Which system emails are sent on a schedule rather than immediately?


Most emails go out the moment the action happens (registration, order, refund, subscription change). These are driven by scheduled jobs instead:

  • User: Birthday - a daily job emails customers whose birthday is today.
  • Order: Abandoned Cart - a job scans carts that were left without checkout and emails the customer (an SMS can follow if the abandoned-cart SMS sequence is enabled).
  • Subscription: Meals To Choose Reminder - scheduled reminder, also available via the Send Emails button.
  • Proposal: Payment Reminder and Proposal: Payment Past Due - jobs that check proposal balances and due dates.
  • Admin: Delivery Date Missing Menu - checked against the order cut-off schedule when cloning menus for upcoming open days.
  • Scheduled gift-card deliveries.

Because they run on a schedule, disabling one of these takes effect from the next run; it will not recall emails already queued in the current run.

Where to find it: /admin/emails