Kitchen
Which AI model is used and are there usage limits?
Sprwt routes text requests to the model configured for your account (the default is a fast OpenAI model; support can switch to...
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Which dates actually receive the cloned menu?
For each kitchen you ticked, Sprwt takes the delivery dates between **Start Date** and **End Date** (inclusive) that: - fall on that...
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Which days show up in the calendar and why are some weekdays never selectable?
The calendar lists the delivery dates of the month that fall on the **fulfilment weekdays** configured for the selected kitchen location, for...
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Support & Account
Payments & Billing
Catering & Proposals
Which blocks and tokens can I use in a layout template?
The **Blocks** tab offers proposal blocks that pull live data when applied to an event: **Cover / Hero** (headline, event name, date,...
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Which bookings appear in the Venues Report?
Two kinds of rows are combined: (1) **online catering orders** that reserved a venue, whose checkout is in status Unpaid, Paid or...
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Which Client Config settings affect proposals?
On the **Order: Catering** tab: **Proposals: Allowed Proposal Types**, **Proposals: Disable Bags**, **Proposals: Show Custom Meals in Events**, **Proposals: Default Employee Commission...
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Accounting
Which built-in default rules does Sprwt add when I run Re-categorize All?
Sprwt seeds keyword rules that map well-known descriptions to two system categories: - **Purchases - Food & Beverage** (Cost of Goods Sold):...
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Which categories can a rule apply to for deposits versus withdrawals?
A rule is only used when its category is valid for the transaction type. For a **Deposit** the valid categories are those...
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Which countries support bank connections in Sprwt Accounting?
Bank connections through Plaid are available when your store's country is one of: United States, Canada, United Kingdom, Ireland, Germany, France, Netherlands,...
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Marketing
Which built-in recipient segments can I target?
Besides your own **Lists**, the picker offers these dynamic segments of your registered customers: - **E-commerce**: All Users; People without checkouts in...
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Which customer lists does Sprwt keep in sync with Klaviyo, and how often?
A scheduled job rebuilds these Klaviyo lists from your customer database, creating them if they do not exist: - **Registered Users** -...
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Subscriptions
Which Client Config settings affect how subscription plans are sold on the website?
All on the **Order: Subscription** tab: - **Module Subscription: Title**, **Modules Subscription: Description** and **Module Subscription: Subtitle** — page and menu texts...
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Which Client Config settings change how Meal Packs behave on the website?
In Client Config, tab **Order: Packs**: - **Packs: Title / Description / Subtitle** — module heading texts (title default "Meal Packs"). -...
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Real Time Ordering
Which Client Config settings belong to Real Time Ordering?
Tab **Order: Realtime** (group *Realtime*): - **Realtime: Title** (default "Real Time Ordering") — heading of the ordering page. - **Realtime: Description** and...
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Which dates appear on the Real Time Menu calendar?
The calendar lists your delivery dates for the displayed month whose weekday is enabled under **Realtime Fulfilment Days** (Real Time > Settings...
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Retail
Reports
Which cooking reports are actually available under 'Real Time', and which are Meal Prep only?
Only five reports exist under the **Real Time** group: **Inventory Shopping List**, **Meals Report**, **Cooking Report**, **Sub-Recipe Report** and **Menu Breakdown Report**....
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Which date range does the Shipping Labels report cover?
It lists Shippo orders by **order creation date**, not delivery date, and defaults to the current week (Monday through Sunday). In the...
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