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Kitchen

Where do I set the default expiration, weight unit and other kitchen-wide options that affect meals?

In Client Config (Settings): **Business: Labels > Meals Expiration Days (Labels)** and the label display switches; **Theme: Kitchen > System Unit Weight...

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Where do the allergen warnings that customers see come from and can I hide them?

Customer-facing allergen badges use each meal's allergens (automatic from ingredients, or manual when *Use Manual Allergens & Dislikes?* is on) matched against...

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Customer Dashboard

Where do I update my shipping/delivery address?

On **My Profile**, the **My Shipping Address** card lets you edit Street Address, Street Address #2, City, State, Zip Code, Phone, Gate...

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Website

Where do my FAQs appear on the website?

FAQs created at `/admin/faqs` are displayed wherever you place the **FAQS** module on a page (its panel notes "This module only lists...

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Settings & Configuration

Where do newsletter popup sign-ups go?

Submissions are saved as a contact in a system-created list called **Email Newsletter** inside Marketing Campaigns, scoped to whichever kitchen location the...

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Where does the "Extras: Title" show up?

Besides the module card and Extras page banner, the title is used as the *Extras* section heading on order pages in admin...

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Real Time Ordering

Where do Real Time orders show up in Customer Orders and reports?

Every Real Time order is a normal checkout in **Reports > Customer Orders**. Its detail page has a **Realtime** section showing the...

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Reports

Where do the 'Custom Instructions' on a recipe card come from?

They are the free-text notes customers typed on a meal when ordering (the Notes modifier). The Cooking Report groups them by portion...

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Where does the "Total Cost" in the Meals report come from, and why is it zero for some meals?

**Total Cost** is the per-unit production cost of the recipe: for the default portion it is the recipe's production price; for other...

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Accounting

Where do the balances shown for connected accounts come from?

Each time the Connected Accounts page or the dashboard *Connected accounts* card loads, Sprwt asks Plaid for the current balance and currency...

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Admin Dashboard

Where do the Bookkeeping and Employee shortcuts on the dashboard go?

Below the Kitchen Control Center there are two wide shortcut bars: **Manage Book Keeping Transactions** opens *Accounting > Transactions*, and — when...

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Where else are the cut-off rules used besides closing dates?

The same weekday rules feed several places so everything stays consistent: - the dashboard **"Meal selections close in"** countdown; - the storefront...

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Delivery

Where do the driver and vehicle shown on the Sync Report come from? Can I edit them in Sprwt?

They are copied from Root Planner each time it sends the route: driver first/last name and phone, vehicle name and plate. When...

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Where do the Root integrations appear on the Integrations page and in onboarding?

On **Marketing > Integrations** both tiles sit in the **Delivery Management** category: **Root Planner** ("Integrate Root Planner to automatically optimize your delivery...

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Subscriptions

Where do the pause and cancel reasons come from and where can I see them?

Reasons are managed under **Kitchen Settings > Cancel/Pause Funnel Reasons** (`/admin/subscriptionreasons`); each reason can apply to pauses, cancellations or both, and can...

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Where does the Plan Description appear and how do I edit it?

Click **Add Plan Description** (or **Edit Plan Description** on an existing plan) in the *Plan details* card. A pop-up with a rich-text...

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Pos

Where does a meal's barcode come from — do I have to make one up?

No, meals can auto-generate one. A meal's **Barcode** field (on the Meal edit page, which only shows up when the POS module...

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Users

Where does the "Signed up <date>" line on a profile come from?

It's the account's creation date, shown read-only just under the photo on existing profiles.

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Marketing

Where does the {{cart_url}} link in the abandoned-cart SMS take the customer?

The **Cart URL** shortkey resolves to your website's cart page (your site address followed by /cart). Unlike the abandoned-cart email, which contains...

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Where else can I change the same settings that appear on the Integrations cards?

Many card fields are ordinary Client Config settings that are simply grouped by service on the Integrations page. You will find the...

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