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Which delivery date does the dashboard open on by default?

When you open /admin without picking a date, Sprwt looks for the **earliest delivery date that has not been marked Finished** and...

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Which delivery events does Sprwt record for each email?

The email provider notifies Sprwt about each message. Per sent email Sprwt stores a delivery status – *processed*, *dropped*, *delivered*, *deferred*, *bounce*...

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Which email address and name appear as the sender of my campaigns?

Every campaign and flow email is sent **from the email address you entered in onboarding step 1** (the sending-account email on your...

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Which email templates are used for gift cards?

Two templates under **Marketing > System emails** are involved: **User: Giftcard** (trigger "user_giftcard", template file "email_giftcard") sent to the recipient, which contains...

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Which emails are on the Admin tab and when is each one sent?

The Admin tab holds notifications sent to your business: - **New Created User** - when an admin creates a customer account (goes...

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Which emails are on the Client tab and when is each one sent?

**System** emails: - **New Registered User** - when a customer registers an account (includes the email validation code). - **New Email Verification...

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Which emails does the affiliate system send?

Two system emails are triggered automatically (edit their content under **Marketing > System emails**): - **user_affiliates_affiliateuser_create** — sent to the affiliate's email...

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Which events can trigger a flow?

The **Flow trigger** dropdown lists the customer-facing system events. They include: - **Customer account**: New Registered User, New Email Verification Code Sent,...

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Which events does Sprwt send to Klaviyo, and what data do they carry?

The **Events** section at the bottom of the Klaviyo card lists every trigger. Besides Klaviyo's standard **Placed Order** and **Ordered Product**, Sprwt...

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Which gift card fields can I make mandatory for buyers?

Under Client Config > *Marketing: Giftcards* > **Required Fields** choose any of **Name**, **Email** and **Phone**. The gift card page then refuses...

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Which emails and notifications are sent around subscription management?

Customer notifications (Marketing emails, each can be disabled): **Subscription: Renew** (successful renewal, reactivation, unpause), **Subscription: Renew Error**, **Subscription: Pause**, **Subscription: Cancel**, **Subscription:...

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Which emails and notifications does Sprwt send automatically for orders?

- **Order created** — the *order create* trigger sends the customer confirmation (for website, subscription and Checkout As orders alike). - **Order...

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Which employees are emailed about a new open shift, and what does the email say?

When an open shift is **created** (not when edited), Sprwt emails every employee who is **Is Active?**, has an email address on...

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Which Event Types and Layouts can I choose for a venue?

**Event Types** is a fixed list: Wedding, Birthday Party, Corporate Meeting, Conference, Workshop / Training, Seminar, Banquet / Gala, Product Launch, Networking...

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Which evidence fields appear in the dispute form, and why do they differ between disputes?

The form adapts to the dispute **reason** shown in the Timeline ("Payment disputed as ..."). Every dispute gets the basics: **Billing Address,...

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Which exports are recorded in the Export Log?

Any download that goes through Sprwt's export guard is recorded. In the current version that includes the **customer list export** (Users), **Stripe...

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Which fulfilment reports include By-the-Pound, Custom Meal Builder and Extras items?

The Labels page (as separate container labels and inside bag counts), the Delivery and Pick-up reports (as *By the Pound Meal*, *Custom...

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Which FedEx service type is used for a shipment?

Sprwt picks the most specific setting: the zip code's **Service Type for Fedex** if set; otherwise the state's **Service type for Fedex**;...

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Which fields are required when I sign up?

Email, Password (8+ characters) and Password Confirmation, plus acceptance of the Terms & Conditions checkbox, are always required. Beyond that, the business...

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Which fields show up when I print a label straight from a meal recipe, and can I turn some of them off?

Under **Client Config > Business: Labels > Manual Single Meals**, choose which blocks appear on labels printed with the **Print labels** button...

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