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Payments & Billing

Where else can I start or resume Stripe onboarding besides the Connect page?

Two other buttons launch the same secure onboarding link: 1. **Settings > Kitchen Locations > edit a location** - a **Connect Stripe**...

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Users

Where is a record kept of who has accepted the current Terms & Conditions?

Each acknowledgement is stored as its own row: which user, which kitchen (for multi-location accounts), which Terms & Conditions version, their IP...

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Orders

Where is Checkout As and why can't I open it?

It is under **Ordering > Checkout As** in the left menu. The menu entry needs the **Checkout As** module, the **Checkout As**...

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Marketing

Where is the Affiliates Report and what does it show?

Open **Reports > Affiliates Report** (`/admin/stats/affiliates`). Set **Begin** and **End** dates and click **Search**. The page shows KPI cards and an **Affiliates**...

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Which admin popups exist and how often do they show?

The gallery lists eight: 1. **Update Permission Required** — new features need permissions toggled on (Daily, 90-day expiry, snoozable). 2. **Training Video**...

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Catering & Proposals

Where is the Catering Settings page, and what does it control?

In the left menu it's under **Catering > Settings**; the page itself is headed "Events Settings" and is the operational rulebook for...

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Where is the invoice/receipt for a proposal payment?

Every proposal payment is a regular Sprwt checkout, so it appears under **Checkouts** in the admin (click the **ID** on the Payments...

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Where is the Venues page and what does the list show?

Go to **Catering > Venues > Venues** (/admin/events/venues) — the group is called **Events** instead of **Catering** if your account doesn't have...

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Support & Account

Where is the Go Live checklist and who can use it?

The **Complete Onboarding and Go Live** page is at `/admin/clientgolive`. Reach it from the wizard's **Continue to Go Live checklist** button, or...

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Which add-ons are offered and roughly what do they cost?

In the current version the catalogue is: - **Add-on Locations**: **Kitchen Location** (food prep, fulfilment, reporting, can be retail/pickup), **Retail Location**, **Wholesale...

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Reports

Where is the JTR Custom Tax report in the menu, and why can't I open it?

It is listed under **Sales Reports > JTR Custom Tax**, right after **Taxes**, and only when **Business: Cart > Enable Custom Tax...

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Settings & Configuration

Where is the Realtime title used, and how does reorder work for realtime orders?

**Realtime: Title** (default *Real Time Ordering*) names the module in the header menu builder and on the cart review page. With **Realtime:...

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Kitchen

Where is the Retail Menu and how does it differ?

The **Retail Menu** (/admin/menus/retail, Retail group) is managed per **retail location** rather than per kitchen: the first page lists your retail/grab-and-go locations...

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Which "Existing pages" can I link to from the Menu Builder?

The **System Pages** list is generated from your active modules and settings - for example Meal Packs, By The Pound, Choose Subscriptions,...

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Which AI features are available for meals and what do they cost?

Sprwt AI offers, all from the Meal Recipes area: - **Generate Meals With Sprwt AI** (list page) - create up to 10...

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Real Time Ordering

Where is the Uber tracking link for a Real Time delivery?

On the order's page in **Reports > Customer Orders**: the **Realtime** section shows "Est. delivery: …" (or "Delivered: …") and a **Track...

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Accounting

Which accounts can I choose in the Accounts dropdown when adding a transaction?

The **Accounts** dropdown lists your balance accounts, grouped by type: Cash and Bank, Money in Transit, Inventory, Property, Plant, Equipment, Vendor Prepayments...

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Which accounts does Sprwt create for me by default?

Every location starts with a ready-made set of system accounts, including: **Cash on Hand**, **Payroll Clearing**, **Accounts Receivable**, **Taxes Recoverable/Refundable**, **Accounts Payable**,...

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Sprwt Ai

Which AI features need a saved record before they appear?

Buttons that act on a specific record only appear once that record exists: **Generate Recipe with AI** and **Generate Meal Image with...

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Which AI model does Sprwt use, and can I change it?

The text model is chosen by Sprwt in a superadmin setting (**Sprwt AI: Choose Which Model To use**). In the current version...

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