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Articles on: Sprwt Supprt

Which emails and notifications does Sprwt send automatically for orders?


  • Order created — the order create trigger sends the customer confirmation (for website, subscription and Checkout As orders alike).
  • Order refunded — customer refund email plus an admin copy; a full refund also creates the in-app notification Order Refunded.
  • Order cancelled — in-app notification Order Cancelled (no customer email is sent by the cancel button).
  • Pending authentication — Resend Pending Payment Email sends the customer a continue payment link and alerts your business email.

In-app notifications of type Orders (created, paid, cancelled, refunded) can be enabled in the Notifications settings, and the POS/Checkout As header can show a count of unread order notifications.

Where to find it: /admin/checkouts/{orderId}