Marketing
What are the "Gamification Rewards" and how do I set them up?
Gamification rewards pay customers a small wallet credit for leaving a review or sharing your site. In Client Config > **Marketing: Hub**...
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What are the "SMS Compliance" fields (Privacy Policy URL, Terms & Conditions URL, STOP Auto-Reply) on the campaign form?
The **SMS Compliance** card on the Recipients step holds carrier-compliance information: **Privacy Policy URL**, **Terms & Conditions URL** and **STOP Auto-Reply** (labelled...
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What are the "Trigger Date", "Trigger Compare Value" and "Trigger Checkouts Count" fields?
These fields appear under the Send to / Don't send to boxes only when a selected group needs extra input: - **Trigger...
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Hr Tools
Reports
What are the "Reset $X" buttons on the Fees report?
Those buttons are visible **only to Sprwt super admins**. Next to **Total Sprwt Application Fee**, **Total Sprwt Service Fee** and **Total Sprwt...
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What are the bag statuses and how does a bag move between them?
A bag starts as **En Route** when the order is created. From En Route it can be marked **Delivered** (button *Mark Bag...
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What are the By The Pounds and Custom Meal tables at the bottom of the Packaging Report?
With the By The Pounds module, a table titled with your *BTP: Title* setting lists each order line with the ingredients chosen...
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What are the Cooking Reports and what is each one for?
The **Cooking Reports** are the production reports you run after your order cut-off to know what to buy, cook and pack for...
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What are the four tabs on the Profit And Loss Report?
- **Revenue Summary** – only the total rows: Gross Meal Prep Sales, Gross Catering Sales, Total Retail Sales, Total Gross Sales, Total...
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What are the Fulfilment Reports and where do I find them?
Fulfilment Reports are the packing, labelling and dispatch pages you use after cooking. In the admin left menu, open the group named...
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Kitchen
What are the "Search Type" OR / AND options in the random menu dialog?
The **Search Type** dropdown appears only if you have a category group named **Diet**. It changes how diet categories are used: -...
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What are the Custom Meal Builder price fields (Base Price, 1 measure, Min/Max Custom Quantity, Quantity Pricing)?
These appear only with the **Custom Meal Builder** module, under the section named after your builder title. **Base Price** is what the...
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What are the Dimensions & Weight, Shippo and FedEx sections on a bag type?
They appear only when a carrier module is on and feed label generation: - **Dimensions & Weight** (shown when FedEx or Shippo...
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Settings & Configuration
What are the "Show Modal 'Ask for Extra Meal or Addons?'" and "Show Modal 'All Meals Selected'" settings?
They control the pop-up that appears the moment a customer fills the last meal slot for a delivery on the meal-selection page:...
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What are the 8 popup notifications, and what triggers each one?
Seven of the eight only show to regular staff accounts, never to the store owner/superadmin, and only on specific admin pages: 1....
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