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Articles on: Sprwt Supprt

What are the General Settings on a subscription (Cancellation, Pause, Can Skip, Extra Meals, Lock Menu, Disable Delivery Fee)?


These are per-subscription rules that layer on top of your store-wide settings; the customer always gets the stricter of the two:
- Cancellation and Pause – Not allowed, Request only (customer can only send a request email) or Self-service (customer can do it from their profile).
- Can Skip a Delivery – Yes/No, whether the customer sees Skip Upcoming Orders.
- Can Add Extra Meals – Yes/No, whether the customer may add paid extra meals during meal selection.
- Lock Menu – Yes locks the menu: the customer cannot select or change meals (they see "Menu Locked") and meals are always chosen by the kitchen/auto-select.
- Disable Delivery Fee – Yes waives the delivery fee on this subscription's renewal orders.

Click a value to change it; it saves immediately. Defaults are permissive (Cancellation: Self-service, Pause: Self-service, Can Skip: Yes, Can Add Extra Meals: Yes, Lock Menu: No, Disable Delivery Fee: No).

Where to find it: /admin/subscriptions/{id}