Sprwt
Delivery Range by States, Routes, & Zip Codes
So you've decided to run a meal prep delivery business. Odds are you're trying to deliver meals, it's in the name of...
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Differentiating Pickup and Delivery Bags
The Bag System a feature in the Base Plan is an amazing tool that facilitates packaging, delivery organization, notifications for your customers,...
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Differentiating the Cooking Reports
With Sprwt, all of our reports are done in real-time. This means the moment a customer checks out, your reports are updated...
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Display and Cross-Sell Extras
You control if and how to cross-sell during checkout. Simply go to Admin Dashboard > Business Settings > Configuration > Order: Extras....
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Hr Tools
Settings & Configuration
Do analytics and pixel codes run inside the admin panel too?
No. The public website header (which loads Google Analytics, Tag Manager, Google Ads and the Facebook Pixel) is only ever loaded by...
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Do I get notified when a customer texts my business back?
Yes. When an inbound text arrives, Sprwt saves it and — as long as notifications are turned on — immediately creates an...
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Pos
Do card/Stripe sales count toward a drawer's expected cash?
No — the expected-in-drawer math only counts checkouts paid with payment method **Cash** (and cash refunds) against the drawer. Card, Stripe Terminal,...
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Do I need to select a refund reason?
It depends on where you start the refund. From the terminal's **Orders** screen, refunding a meal requires picking a **Refund Reason** from...
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Catering & Proposals
Do catering meal labels show nutrition macros?
They can, but only on catering label sizes that use the general **Meals** field list (not the compact V2 label, which has...
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Do I need a specific plan or module to use Catering Online Ordering?
Yes. Every catering page and report checks for the Catering module (or, for shared reports, Catering OR Proposals) before it will load...
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Reports
Customer Dashboard
Do customers need an account to order?
It depends on **Client Config > Business: General > "Need login to access website"**: - **Only Registered Users**: any ordering page redirects...
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Do I need a special app to use 2FA, or can I use any authenticator?
Any standard TOTP authenticator app works. The setup screen links directly to Google Authenticator on the App Store/Play Store as a suggestion,...
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Do I see cumulative daily macros while I build my meal, and will it warn me if I go over my goal?
If the store has the **Macros** module on and macros nutrition display turned on, Custom Meal Builder, By the Pounds, and Meal...
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Subscriptions
Marketing
Do gift cards expire?
In the current version, no. The card detail page shows an **Expires on** line, but purchased cards are created without an expiry...
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Do I have to add "Reply STOP to opt out" to every message myself?
For messages sent from Compose, Chat, Recurring and Sequences, Sprwt sends exactly what you type — no footer is added — so...
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Kitchen
Do I need to resize or crop my meal photos before uploading them?
No. Whatever you upload for a meal's main image or gallery is automatically resized to fit the account's configured maximum width/height (1920x1080...
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Do I really have to build a menu for every single delivery date?
Yes - every delivery/pickup date has its own meal list, and a date with no meals shows as **No Menu** (grey) in...
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