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Articles on: Sprwt Supprt

What do the Username, Email, Password and Domain fields in onboarding step 1 mean, and why do I get "Please make sure the domain entered match the domain of your email!"?


Step 1 – Account creates your dedicated sending account:

  • Username – a login name for the sending account (any unique name).
  • Email – the address campaigns will be sent from (it is shown as Sender in the campaign review step and as Sender email on the campaign page).
  • Password – a password for that sending account.
  • Domain – your website's domain (pre-filled from your live site URL, for example mymealprep.com).

All four are required. The email must be on the same domain you enter: [email protected] with domain mymealprep.com is fine, a Gmail address is not, otherwise you get Please make sure the domain entered match the domain of your email!. Once saved, the fields are replaced by a read-only summary (Username, Domain, Email) and the button changes to CONTINUE if any of the automatic setup steps still need to finish. Your account also needs a live domain; otherwise the error You need to have a live domain! appears.

Where to find it: /admin/marketingcampaigns/onboarding