Orders
Catering & Proposals
How do I set the days and hours a venue is available (blocking days)?
At the bottom of the venue form there is one card per weekday (Sunday to Saturday). Switch a day **on** to make...
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How do I set up a recurring proposal?
1. Create and fully configure a base proposal (menu, pricing, payment options, contracts). 2. Go to **Catering > Proposal Settings > Recurring**...
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Settings & Configuration
How do I set the default expiration ('Enjoy by') days printed on meal labels?
**Tab:** Business > Labels. **Meals Expiration Days (Labels)** – number of days, default 0. Global only. When this is above 0, meal...
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How do I set the gift card amounts customers can buy?
In Marketing > **Giftcards**, edit **Values (Separated by '|' Ex: 10.20|20|30 )** and enter the amounts separated by the pipe character, e.g....
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How do I set the sender name, sender address and BCC for system emails?
**Tab:** Business > Email. Three text settings, global only: 1. **System Email - Email Address From** – the address all automatic emails...
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How do I set up a promotional popup on my website?
In Marketing > **Popup**: 1. Enter **1. Popup - ID** (any unique code, e.g. `modal202609`); the popup is only active while this...
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Real Time Ordering
Retail
How do I set the meals a wholesale menu offers on a given day?
Open **Wholesale Menu**, click a menu's ID, and you land on the **Wholesale Menu** day page. Use the calendar on the left...
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How do I set up a low-stock alert for a meal at a location?
1. On the location's **Retail Menu** page (or on **Stock Management**) click **Stock Alert** on the meal's row. 2. In the *Stock...
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How do I set up a Wholesale Location and what is different from a Retail Location?
Go to **Retail > Wholesale Location** and click **+ Add new**. The form is the same as a retail location (name, address,...
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Kitchen
How do I set the price of a meal and what do Surcharge and Regular Price mean?
In the **Prices** block there is one tab per portion type (*Meal Prep*, and *Catering* when that module is on). The first...
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How do I set the stock quantity of an ingredient?
Stock is kept **per kitchen location**. When a location is selected in the admin header: type the quantity in the **Stock** field...
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How do I set up a low-stock alert for a meal at a retail location?
1. On **Stock Management** click **Stock Alert** on the meal row (or use the same option on the Retail Menu page). 2....
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Pos
Marketing
How do I set up a recurring SMS campaign?
1. On **Compose**, fill in From, To (and Exclude / Trigger Date if needed) and the message as usual. 2. Under **Campaign...
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How do I set up an abandoned-cart email?
1. Make sure the system email **Order: Abandoned Cart** is active under Marketing > System emails (flows only fire for active events)....
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How do I set up and verify the email address my system emails are sent from?
1. Go to **Marketing > Integrations** and open **Sprwt + Amazon Email System**. 2. Click **System Email - Email Address From**, type...
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How do I set up Auto Recharge so my balance never runs out?
On the **Buy Credits** page scroll to the **Auto Recharge** card: 1. Switch the **Status** toggle on. 2. Set **When balance is...
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