Articles on: Sprwt Supprt
How do I submit the Go Live request, and what happens next?
At the bottom of the Go Live page:
- Optionally tick the Add-ons you would like to discuss – Custom Home Page (Sprwt designs your home and about pages) and Integrate Root Planner.
- Answer Do you have any questions, comments, or concerns that you would like for our onboarding team to review? in the notes box.
- Tick I confirm that all the above information is correct and I wish to Go live as it is and I have read and agreed to the Sprwt Terms & Conditions.
- Press CONFIRM GO LIVE REQUEST.
Sprwt creates a Go Live Request ticket in its support desk under your email, containing the checklist status for every card, the add-ons you ticked and your notes. The page shows Done! and opens the Training Video pop-up. The Sprwt team then completes the server-side switch to your domain (certificate, live URL) and confirms by ticket. If a checkbox is missing you see Need to accept that you want to go live like that or Need to accept the Terms and Conditions; if the ticket cannot be created you see Something went wrong! – try again or raise a ticket.
Where to find it:
/admin/clientgolive