Articles on: Sprwt Supprt
How do I skip an individual delivery date without pausing the whole subscription?
On My Subscription, click Skip Upcoming Orders, check the box next to each date you want to skip in the "Select the days you want to skip" list, then confirm. Only dates whose ordering window isn't already closed are listed at all; any date that's already been processed shows pre-checked and locked so it can't be un-skipped from here. Skipping:
1. Marks that date as skipped on your subscription
2. Refunds any extras you'd already paid for on that date back to your digital wallet balance
3. Removes any meals you'd already selected for that date from your cart
4. Adds a new date to the end of your subscription in its place, and — depending on the business's "Client skip Settings" — may also automatically push your plan's renewal date out to account for it
You'll see a success message telling you the date(s) were skipped and how much (if anything) was refunded to your balance.
Where to find it:
/subscriptions