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Articles on: Sprwt Supprt

How do I see how many people went through a flow?


  • The Flows list shows Total Enrolled (unique contacts credited with the flow's first Email step) and Status (ON/OFF) per flow.
  • Inside a flow click Analytics. The modal shows Enrollments (unique / total) and a table with Contact, First enrollment (date) and Total enrollments per person, plus a total row. It reads No contacts enrolled yet until that first Email step has actually been sent to someone.

Enrollment counting is anchored specifically to the first Email block in the flow (not any Email/SMS block generically) – the code looks for the first step of type Email when tallying who's enrolled. In the current version this means:
- if the flow's first block is a Time Delay or Conditional, enrollment only starts counting once the chain reaches the first Email step;
- if a flow uses only SMS and has no Email step anywhere, Total Enrolled and the Analytics modal will show 0 even while SMS messages are being sent, because there is no Email step to anchor the count to.

Open/click data for individual flow emails feeds the Dashboard averages and the conditional blocks, but there is no per-flow open-rate report in the current version.

Where to find it: /admin/marketingcampaigns/flows