Articles on: Sprwt Supprt
Are subscription meals included, and what about weeks that were skipped or not yet renewed?
Subscription meals are counted once they exist on a delivery date – i.e. the customer has chosen (or the system auto-selected) meals for that week – and only while that week of the subscription is active. When a customer or admin skips a delivery, the meals for that week are cleared and refunded, so they disappear from every cooking report.
A subscription week that has not been generated yet (for example, a future renewal whose meals have not been created) has nothing to count and will not appear until its meals exist. In the current version the reports do not forecast pending renewals.
Where to find it:
/admin/reports/mealsbyday