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Articles on: Sprwt Supprt

Are customers reminded to select their meals?


Yes. The Subscription: Meals To Choose Reminder notification is sent once per delivery date to customers who still have meals to choose, when today falls within Client Config > Order: Subscription > Subscription Meals To Choose Reminder - days before delivery date cutoff (in days) (3 days by default) before the date's cutoff. It includes how many meals are left, the days left to choose, the cutoff day/time and links to the meal-selection page. The customer's My Subscription page also shows "You still have N meals to select for your upcoming delivery on <date>" with a Select meals button.

Where to find it: /admin/clientconfig