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Articles on: Sprwt Supprt

Which notification settings affect new-order alerts?


All on the Client Config tab Notifications:

  • Enable Notifications (master switch; when No, the live feed reports "Notifications are currently disabled").
  • Enabled Notification Types — multiselect; keep Orders (created, paid, cancelled, refunded) to receive order alerts.
  • Enable New Notifications Sound and Notifications Sound File (upload your own audio).
  • Enable New Notifications Side Popup and Enable New Notifications Side Popup On Mobile.
  • Enable System Notifications — native browser notifications (requires HTTPS and the browser's permission; on iPhone/iPad only when the admin is installed as a home-screen app).

On mobile the sound is "primed" on the first tap, so staff must touch the screen once after loading a page before sounds will play.

Where to find it: /admin/configclient