Articles on: Sprwt Supprt
Which notification settings affect new-order alerts?
All on the Client Config tab Notifications:
- Enable Notifications (master switch; when No, the live feed reports "Notifications are currently disabled").
- Enabled Notification Types — multiselect; keep Orders (created, paid, cancelled, refunded) to receive order alerts.
- Enable New Notifications Sound and Notifications Sound File (upload your own audio).
- Enable New Notifications Side Popup and Enable New Notifications Side Popup On Mobile.
- Enable System Notifications — native browser notifications (requires HTTPS and the browser's permission; on iPhone/iPad only when the admin is installed as a home-screen app).
On mobile the sound is "primed" on the first tap, so staff must touch the screen once after loading a page before sounds will play.
Where to find it:
/admin/configclient