Marketing
What is the TTR Tax integration and when should I use it?
**TTR Tax** is an address-based tax lookup used for jurisdictions where a plain zip-code rate is not accurate enough (Colorado is the...
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What is the Versions API?
It is a read-only feed of Sprwt release notes, useful if you want to show what changed in your platform on an...
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Delivery
What is the Uber Direct integration and what do I need to set it up?
Uber Direct lets you dispatch Uber couriers for local delivery orders. Setup: 1. In **Integrations** open the Uber Direct card and enter...
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What message do customers see when their zip code is not served, and can I change it?
In the cart the message is built as *: Sorry, but we do not currently deliver to *. In the delivery-area check...
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Website
What is the URL slug and how is it generated?
The **URL Slug** is the last part of the page's public address: `https://your-site/pages/` for pages and `https://your-site/blog/` for blog posts. While you...
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What layout options does the "Two Cols Image and Text" module have?
Besides the image, title and text fields, the module's edit panel lets you: - **Reverse Column Desktop / Reverse Column Tablet /...
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Settings & Configuration
What is the Venues module and what is on the Order: Venues tab?
Venues are event locations (your own rooms or partner spaces) that customers can book as part of a catering order, with their...
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What kinds of events show up as notifications?
Notifications fall into these categories: - **Orders** — a new order was placed, a pending payment (Twint or 3-D Secure) cleared, an...
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Catering & Proposals
What is the Venues Report and where do I find it?
The Venues Report (**Catering > Venues > Venues Report**, /admin/reports/venues) lists every booking at your venues for a date range. Pick **Begin**...
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What is the Visual Builder tab on a proposal?
**Visual Builder** (`/admin/events/proposals/{id}/builder`) opens a drag-and-drop page designer for the customer-facing proposal. You drop blocks (cover, intro text, event details, meals list,...
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What kinds of labels can I print from this report?
Depending on which modules/config you have, you can print: **Container labels** (per-meal labels for Catering meals, Proposals meals, and Custom-meal items, in...
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Customer Dashboard
What is the Wholesale ordering option and who can see it?
Wholesale is a special sub-tab of A la Carte (menu option id 3) meant for customers whose account has one or more...
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What is Two-Factor Authentication (2FA) and how do I turn it on?
2FA adds a 6-digit code from an authenticator app (like Google Authenticator) on top of your password. To enable it from **My...
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What menu items can appear on my dashboard, and why don't I see all of them?
The left menu is built from a handful of top-level groups, each shown only when it applies to your account, and some...
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What order minimums can affect my checkout, and where do they apply?
There are several independent minimum checks, all enforced both live in the cart and again at final checkout: - A **store-wide cart...
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Sprwt Ai
Pos
What kind of barcode symbology gets printed on a receipt or label?
Different code-generation endpoints are used for different purposes: **Code 128** for a meal's barcode image (used for both alphanumeric and UPC-A-digit barcodes,...
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What payment methods can a POS sale be paid with?
Stripe (card, entered manually), Stripe Terminal (physical reader), Cash, Check, and Gift Card, plus the customer's account **Balance** (a separate toggle, always...
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